Getting Help For Assistance 156
Sprint 411
Sprint411givesyouaccesstoavarietyofservicesandinformation,includingresidential,business,
andgovernmentlistings;movielistingsorshowtimes;drivingdirections,restaurantreservations,and
majorlocaleventinformation.Youcangetuptothreepiecesofinformationpercall,andtheoperator
canautomaticallyconnectyourcallatnoadditionalcharge.
Thereisaper-callchargetouseSprint411,andyouwillbebilledforairtime.
n
Tap >Phone >Dialtab,andthentap .
Sprint Operator Services
SprintOperatorServicesprovidesassistancewhenyouplacecollectcallsorwhenyouplacecalls
billedtoalocaltelephonecallingcardorthirdparty.
n
Tap >Phone >Dialtab,andthentap .
Formoreinformationortoseethelatestinproductsandservices,visitusonlineat
sprint.com/mysprint.
Anti-Theft Guide
Youcansetupyourdevicetopreventotherpeoplefromusingitifit’sbeenresettofactorysettings
withoutyourpermission.Forexample,ifyourdeviceislost,stolen,orwiped,onlysomeonewithyour
GoogleAccountorscreenlockinformationcanusethedevice.
Allyouneedtomakesureyourdeviceisprotectedis:
n Set a screen lock:Ifyourdeviceislostorstolenbutyouhaveascreenlockset,thedevicecan’t
beerasedusingtheSettingsmenuunlessyourscreenisunlocked.
n Add your Google Account on your device:IfyourdeviceiswipedbutyouhaveyourGoogle
Accountonit,thedevicecan’tfinishthesetupprocessuntilyourGoogleaccountinformationis
enteredagain.
Afteryourdeviceisprotected,you’llneedtoeitherunlockyourscreenorenteryourGoogleAccount
passwordifyouneedtodoafactoryreset.Thisensuresthatyouorsomeoneyoutrustisdoingthe
reset.
Note:DonotforgetyourGoogleAccountandpasswordyouhadaddedtoyourdevicepriorto
performingafactoryreset.Ifyoucan’tprovidetheaccountinformationduringthesetupprocess,you
won’tbeabletousethedeviceatallafterperformingthefactoryreset.