Getting Started Set Up Your Phone 13
Activate Your Phone
Followtheinstructionsbelowtoactivateyourphoneifithasnotalreadybeenactivated.Depending
onyouraccountorhowandwhereyoupurchasedyourphone,itmaybereadytouseoryoumay
needtoactivateitonyourSprintaccount.
n IfyoupurchasedyourphoneataSprintStore,itisprobablyactivatedandreadytouse.
n IfyoureceivedyourphoneinthemailanditisforanewSprintaccountoranewlineofservice,it
isdesignedtoactivateautomatically.
l Whenyouturnthephoneonforthefirsttime,youshouldseeaHands Free Activation
screen,whichmaybefollowedbyaPRL UpdatescreenandaFirmware Updatescreen.
Followtheonscreeninstructionstocontinue.
n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber
onyouraccount(you'reswappingphones),youcanactivateonyourcomputeronlineordirectly
onyourphone.
l Activate on your computer:
o
Gotosprint.com/activateandcompletetheonlineinstructionstoactivateyourphone.
l Activate on your phone:
o
Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewill
automaticallyattemptHands-FreeActivation.
o
TapActivatetooverrideauto-activationandstartthemanualactivationwizard.
o
Followtheonscreenpromptstocompletetheactivationprocess.
Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivated,visitsprint.com/support
forassistance.IfyoudonothaveaccesstotheInternet,callSprintCustomerServiceat1-888-211-
4727fromanotherphone.
Tip:DonotpressthePower/Lock keywhilethephoneisbeingactivated.Pressingthe
Power/Lock keycancelstheactivationprocess.
Note:Ifyouarehavinganydifficultywithactivation,visitsprint.com/support.
Complete the Setup Screens
Thesetupscreenshelpyousetupcertainfeaturesandpreferencesonyourphone.Onceyour
phonehasbeenturnedon,youwillseeanAccessibilitymessage.Youcanthencompletethesetup
process.
Note:Youmaybeabletocompletethesetupscreensbeforeyourphonehasbeenactivatedonyour
account.