Metos Multigen - 52. Warranty and Service Calls; Service Call Preparation and Warranty Terms

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53.
Spare Parts
Use only original Burlodge spare parts, they are an exact replacement. Use of other spare parts may compromise the safety
and performance of the trolley. Burlodge, or its authorised service agents, must carry out any repairs during the period of
warranty. Failure to comply with these requirements may invalidate the warranty and all certifications of the trolley.
How To Order Spare Parts
The Spare Parts Table section is divided into different categories to assist you in identifying the parts you
may require.
This table also highlights the parts that we recommend you keep in your stock.
Refer to the Diagrams in the Spare Parts section to initially identify the component.
When ordering spare parts or requesting technical assistance, always refer to the data plate to identify the
trolley. This information is essential to identify correctly the parts required for the trolley.
Please supply the following information:
•
The Series name (i.e., Multigen etc.)
•
Model code
•
Date of manufacture
•
Serial number
•
Part number
•
Description of part
•
Quantity required
•
Your name, department, position and phone number
•
Delivery address
•
Invoicing address
•
Purchase Order number