12.09.05 rev 1.0
9
10. Packaging, Handling, Forwarding and Transport
When received, all shipments must be inspected for any damage to the pallets or packaging. Any damage found or any
discrepancy in the number of items delivered must be noted on the carrier’s consignment note. This document shows the
number of pallets and packages delivered while an itemised description of the goods is listed on the Burlodge packing slip
attached to the consignment note. This documentation may vary.
If the packaging is not removed while the carrier is present, the terms “Unopened” or “contents unexamined” or similar should
be noted on the consignment note. The goods must be thoroughly checked for any physical signs of damage and any damage
found must be reported to Burlodge by fax or telephone within 2 days from date of delivery. A written confirmation must
follow within 5 working days together with a photocopy of the accompanying document on which the Model and Serial
number of the damaged trolley/goods must be indicated.
Unloading and handling in the Shipping/Receiving warehouse is the responsibility of the client. Burlodge is not responsible for
any damage that may occur within this area. For unloading and unpacking, proceed as follows:
Unloading:
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Unloading must be carried out by qualified staff (forklift operator) using a forklift truck with a suitable load-
bearing capacity for the weight of the trolley, which is indicated on the packaging.
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The trolley is packed on a single pallet and may contain other small items inside the trolley.
The following data is indicated on the packaging:
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Destination
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Order no.
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Pallet no.
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Gross weight
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Sender
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Contents
Unpacking:
Proceed as follows:
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Carefully cut the nylon straps.
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Remove the cardboard box.
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Cut the nylon straps holding the trolley to the wooden pallet.
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Remove the wooden slats blocking the castors.
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Unlock the brakes on the front swivel castors.
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With the use of a ramp, carefully push the trolley from the pallet. Remove the plastic bubble-wrap from the
trolley.
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At least 2 people may be required to unload the trolley from the pallet. Ensure that protective clothing and
eyewear are worn and that the correct tools are used to carry out the above operation.
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NB: the consignee, in compliance with the local laws and regulations, must dispose of packaging material.
Cleaning: The trolley should be cleaned prior to being used. Follow the instructions that are given in the “Cleaning Procedure”
section If the trolley is to be stored, it must be repacked and protected by the original packaging.