What to do if MICROPOINT Blood Glucose Meter says the strip is defective?
- AAlexander WoodsSep 16, 2025
Retest your MICROPOINT Blood Glucose Meter using a new strip. Ensure you follow the user manual's instructions precisely when adding the sample.
What to do if MICROPOINT Blood Glucose Meter says the strip is defective?
Retest your MICROPOINT Blood Glucose Meter using a new strip. Ensure you follow the user manual's instructions precisely when adding the sample.
What to do if the MICROPOINT Medical Equipment displays a scanning error?
If you encounter a scanning error on your MICROPOINT Medical Equipment, turn the meter off, then reboot it. If the issue continues, contact technical support.
What should I do if the MICROPOINT Medical Equipment is showing a Bluetooth error?
If your MICROPOINT Medical Equipment shows a Bluetooth error, turn the meter off and reboot it. If the problem persists, please contact technical support.
What to do if heating has timed out on MICROPOINT qLabs ElectroMeter Medical Equipment?
If the heating process times out on your MICROPOINT Medical Equipment, adjust the ambient temperature to between 10 °C and 35 °C. Turn off the meter for 5 minutes, then turn it back on and restart the test. If the problem continues, contact technical staff.
What to do if MICROPOINT Blood Glucose Meter shows PT calculation error?
Retest with a new test strip on your MICROPOINT Blood Glucose Meter. If the error appears again, contact your local distributor and test the patient with a laboratory method.
How to fix Bluetooth initialization error on MICROPOINT Blood Glucose Meter?
Turn off your MICROPOINT Blood Glucose Meter and then restart it. If the problem persists, contact a technician for assistance.
Why does the MICROPOINT qLabs ElectroMeter Medical Equipment say the ambient temperature is too high or too low?
Make sure that you use the MICROPOINT Medical Equipment in an environment with a temperature between 10 ° C and 35 ° C.
What should I do if the MICROPOINT qLabs ElectroMeter says that the strip is inserted inversely?
When inserting the test strip into the MICROPOINT Medical Equipment, make sure the test strip is facing up.
What does it mean if the MICROPOINT qLabs ElectroMeter displays 'External QC failed'?
If your MICROPOINT Medical Equipment displays 'External QC failed', ensure that the test strip and control are within their expiry period. Also, verify that you have entered the correct test strip Codechip number and control Codechip number.
What to do if the MICROPOINT qLabs ElectroMeter Medical Equipment says the sample is insufficient?
If your MICROPOINT Medical Equipment indicates that the added sample is insufficient, retest with a new test strip, making sure to add enough blood for the test.
Instructions to read the manual before using the device.
Purpose of the qLabs monitoring system for quantitative measurement.
How the qLabs ElectroMeter detects coagulation and determines results.
Information on how the qLabs ElectroMeter is packed and storage advice.
Guidelines for handling, storing, and maintaining the qLabs ElectroMeter.
Importance of considering patient health for accurate test interpretation.
Instructions and precautions for operating the qLabs ElectroMeter during a test.
Steps for properly collecting a fingerstick blood sample for testing.
Procedures for collecting venous blood samples for the qLabs system.
Information on EMC compliance and potential interference.
Steps to turn on the qLabs ElectroMeter and initial setup.
Procedures for turning off the qLabs ElectroMeter and auto-shutdown.
How to access the main settings menu on the qLabs ElectroMeter.
How to select the desired language for the qLabs ElectroMeter interface.
Instructions for enabling, disabling, and connecting the qLabs ElectroMeter via Bluetooth.
How to configure test parameters like Sample No., Codechip, and Reference Range.
Configuration of system parameters like Date/Time, Beeper, and Screen Rotation.
Viewing device information such as version and system log.
Setting up and managing operator identification and password on the meter.
Entering the sample number for a test, manually or automatically.
How to correctly insert a test strip into the qLabs ElectroMeter.
Entering the Codechip number for the inserted test strip.
Installing the test strip Codechip into the meter's chip slot.
The meter enters a heating state before sample addition.
Instructions for adding the blood sample to the test strip.
Initiating and monitoring the test after sample addition.
Displaying and interpreting the PT/INR and APTT test results.
Inserting a test strip for quality control testing.
Entering Codechip information for the QC test strip.
Installing the Codechip for the QC test strip into the meter.
Entering the Codechip number for the QC liquid.
Installing the Codechip for the QC liquid into the meter.
The meter enters the heating state for QC testing.
Adding QC liquid sample to the test strip.
Performing the quality control test with the QC liquid.
Displaying and interpreting the results of the quality control test.
Accessing the results query screen to view test and QC results.
Viewing detailed information of individual test results.
Viewing detailed information of individual QC results.
Instructions and frequency for cleaning the qLabs ElectroMeter.
Recommended cleaning solutions and cloths for the qLabs ElectroMeter.
Step-by-step guide for cleaning and disinfecting the meter's exterior.
Safety precautions and charging advice for the device's lithium-ion battery.
Information on servicing and repair of the qLabs ElectroMeter.
Environmental conditions required for operating the qLabs ElectroMeter.
Technical specifications of the qLabs ElectroMeter, including processor, display, and power.
Terms and conditions of the limited two-year warranty for the qLabs ElectroMeter.
| Sample Volume | 10 μL |
|---|---|
| Operating Temperature | 10°C to 40°C |
| Connectivity | USB |
| Dimensions | 120 x 65 x 25 mm |
| Weight | 150 g |
| Display | LCD |
| Sample Type | Whole blood |
| Measuring Range (PT/INR) | 0.8 - 8.0 INR |
| Storage Temperature (Test Strips) | 2°C to 30°C |
| Measurement Range | 0.8 - 8.0 INR |
| Input Impedance | Not Applicable |
| Storage Temperature | Not Applicable |
| Power Supply | 2 x AAA batteries |