Troubleshooting D-7
16. [Flatbed scanners only] You are unable to use the document feeder (ADF).
Solution: Take note of the following:
• This problem may occur if your ADF is not properly installed. Make
sure you have the external power supply connected to the back of the
scanner. If you did not get an external power supply, contact the place
where you purchased the ADF for an exchange. For verification, look
at the ADF box; it should say “Auto Document Feeder for the flatbed
scanner.”
• Also, if you attempt to scan color images through the ADF, you will not
be able to do so because the ADF only supports multiple page-
scanning for line art, halftone, and grayscale, but not color.
• Make sure too your application supports multiple-page scanning. Some
graphics applications can only support one document at a time.
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