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003-2707-99
© Midmark Corporation 2015 TP202 20-42-FO-00014 Rev A1 C2169
Troubleshooting
Troubleshooting Chart
Use the following chart to assist in correcting minor problems with the sterilizer.
Problem Possible Cause Solution
Sterilizer does not
operate (no display).
Sterilizer power cord came loose from
supply outlet or back of sterilizer.
Assure Sterilizer power cord is plugged into
outlet and sterilizer.
No power at Sterilizer supply outlet. Checkcircuitbreakerforsupplyoutlet.If
problemrecurs,unplugunitpowercordand
contact an authorized service technician.
(see“CallingforService”)
FuseopenonmainP.C.Board. Unplug unit power cord and contact an
authorized service technician.
(see“CallingforService”)
Steam escaping
from pressure relief
valve.
Pressurereliefvalvenotproperlyseated. Reseat pressure relief valve.
(see“MonthlyMaintenance”)
Sterilization
failure evidence
from process
monitor (chemical
indicator, biological
indicator, etc.).
Sterilization conditions were not present
at location of the indicator.
Reload sterilizer in accordance with guidelines
forloadingtheM9orM11.Ifproblemrecurs,
unplug unit power cord and contact an
authorized service technician.
(see“CallingforService”)
Indicatorisout-of-date,isinappropriate
for sterilization cycle. or has otherwise
malfunctioned.
Useanindicator,appropriatefortheloadand
cycleselected,thathasbeenstoredproperly.
Contact the indicator manufacturer for additional
informationonproperselection,use,storage,
and potential misapplication or malfunction.
Door gasket leaks.
Door gasket is damaged or dirty. Clean or replace door gasket.
(see“WeeklyMaintenance”)
Items are not dry at
end of Dry Cycle.
Sterilizer is improperly loaded. Reload sterilizer in accordance with guidelines
for loading the M9 or M11.
Ifproblemrecurs,unplugunitpowercordand
contact an authorized service technician.
(see“CallingforService”)
Filterscreen(s)clogged.(Checkll/Vent
andAirValvelterscreens)
Cleanorreplacelterscreen(s).
(see“MonthlyMaintenance”)
Printer not printing.
Printercableisnotconnectedproperly. Ensure that printer cable is connected to printer.
Software malfunction. Unplugsterilizerpowercord,wait15seconds,
and then plug sterilizer power cord back in.
Printerisoutofpaper. Insertanewpaperroll.(seepaperrollremoval
and installation sections)
Cartridge ribbon is dried out. (see“RibbonCartridgeReplacement”)