Chapter 5 Dealing with Problems
122
Message Cause Corrective action
Replace Wiper
• The wiping count exceeded
the preset value.
• Replace the wiper, then reset the count.
"Wiper Replacement"(P. 104)
Wiper Move Failure
• The wiper is not operating
correctly.
1. Clean the wiper and around the wiper.
"Wiper Cleaning"(P. 88)
2. Turn off the power on the machine and turn
it on after a while. "Turning Off the
Power"(P. 31)
Replace Wasteinktank
• The waste ink tank count
exceeded the preset value
(90%).
Automatic maintenance is not possible
while the covers are open. Perform the
following steps:
1. Check the waste ink levels in the waste ink
tank. "When “Check Waste Ink Tank”
message appears"(P. 108)
2. Replace the waste ink tank, then reset the
waste ink level. "Replace the waste ink
tank."(P. 108)
Check Waste Ink Tank
• The waste ink tank count
exceeded the preset value
(80%).
1. Check the waste ink levels in the waste ink
tank. "When “Check Waste Ink Tank”
message appears"(P. 108)
2. Replace the waste ink tank, then reset the
waste ink level. "Replace the waste ink
tank."(P. 108)
High ambient temp. ** ﾟC
• Ambient temperatures are
too high.
• Adjust ambient temperatures to
temperatures within the specified range.
Optimum print quality may not be possible
unless ambient conditions are within the
specified range. "Specifications"(P. 130)
Low ambient temp. ** ﾟC
• Ambient temperatures are
too low.
Auto-correction failed
• White media is not used.
• The media is dirty.
• The media lifts up.
• There is dirt around the
sensor.
• Load white and clean media.
• Load media so it does not lift up.
• Clean the area around the sensor.
"Automatic Correction Sensor (DAS)
Cleaning"(P. 96)
• If automatic correction fails repeatedly,
correct the position manually. [MENU] >
[SETUP] > [Feed Comp.] or
[Drop.PosCorrect]
Shake the white ink bottle
• White ink is more easily
sedimented than other ink
colors. The message is
displayed every 24 hours.
• Remove and shake the Ink bottle.
"Shake the white ink bottle."(P. 101)
Printing not possible/ink IC
• An unusable ink IC chip is
used.
• Replace with new ink and a new ink IC chip.
Ink errors (local guidance)
Message Cause Corrective action
Ink end
• The ink has run out. • Replace with new ink. "When Ink End is
Displayed"(P. 39)
INK NEAR END
• Ink levels are low. • The ink will run out soon. Have new ink
ready.
Wrong Ink IC
• An error occurred with the
information on the ink IC
chip.
1. Check to confirm the ink IC chip was
inserted correctly. Insert Ink IC Chip
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