BeneVision N Series Patient Monitor Operator’s Manual D - 11
Note: XX represents BIS label, for example G, C, LE, LT, RL-RA, L-R, F-R, 1, 2, and so on.
D.2.16 EEG Technical Alarm Messages
Note: X represents EEG channel and polarity, for example A+, A-, A+, A-, and so on. Y represents 
electrode location, for example Fp1, T3, and so on. 
BIS No Sensor Low A BIS sensor is not properly connected, BIS cable 
fails, BISx or BISx4 fails.
1. Check the BIS sensor connection.
2. Replug the BIS module.
3. Replace the BIS cable.
4. Replace BISx or BISx4.
BIS Sensor Too Many Uses Low A Replace the sensor.
BIS Sensor Old Low A Replace the sensor.
BIS XX Signal Quality Too 
Low
Low A SQI < 15
1. Check the patient’s condition.
2. Check the sensor position, and its contact with 
the patient’s skin.
3. Check that BISx or BISx4 is away from the 
electrically radiating equipment.
BIS XX Low Signal Quality Low A SQI < 15
1. Check the patient’s condition.
2. Check the sensor position, and its contact with 
the patient’s skin.
3. Check that BISx or BISx4 is away from the 
electrically radiating equipment.
BIS Wrong Sensor Type Low A Check or replace the sensor.
BIS Sensor Error Low C Replace the sensor.
BISx Disconnected Low A BISx or BISx4 is not connected properly or fails, or 
BIS patient cable fails.
1. Check that BISx or BISx4 is connected properly.
2. Replug the BIS Module.
3. Replace the BIS patient cable.
4. Replace BISx or BISx4.
Reconnect BIS Low A Replug the BIS Module.
Alarm message Default priority
Indication on 
alarm reset
Cause and solution
Alarm message Default priority
Indication on 
alarm reset
Cause and solution
EEG No Sensor Low A The EEG patient cable is not connected. Connect 
the cable.
EEG Sensor Off Low A EEG electrodes are not connected or detached. 
Check electrode connection and reconnect the 
electrodes.
EEG Electrode X + Y Off Low A X + Y electrode is detached. Check the electrode 
connection and reconnect the electrode.
EEG Electrode X + Y Poor 
Contact
Low A X + Y electrode does not properly contact the 
patient. Check the electrode connection and 
reconnect the electrode.
EEG: Module Protected High C EEG module may fail. Disconnect the EEG module 
and reconnect it. If the alarm persists, replace the 
module, or contact your service personnel.