2 
4.4.6 Nurse Call Reply Performance Test ........................................................................................ 4-10 
4.4.7 Bar Code Scanner Test ................................................................................................................ 4-10 
4.5 Electric Safety Tests ................................................................................................................................... 4-11 
4.6 Touchscreen Calibration ......................................................................................................................... 4-11 
4.7 Recorder check ........................................................................................................................................... 4-11 
4.8 Battery Check .............................................................................................................................................. 4-11 
4.9 Factory Maintenance ............................................................................................................................... 4-12 
4.9.1 Accessing Factory Maintenance Menu ................................................................................ 4-12 
4.9.2 Drawing Waves .............................................................................................................................. 4-12 
4.9.3 Software Version ........................................................................................................................... 4-13 
4.9.4 Monitor Information ................................................................................................................... 4-14 
5 Troubleshooting .................................................................................................................... 5-1 
5.1 Overview ......................................................................................................................................................... 5-1 
5.2 Part Replacement ........................................................................................................................................ 5-1 
5.3 Checking Equipment Status .................................................................................................................... 5-1 
5.4 Checking Software Version ...................................................................................................................... 5-1 
5.5 Checking Technical Alarms ...................................................................................................................... 5-2 
5.6 Troubleshooting Guide ............................................................................................................................. 5-2 
5.6.1 Power On/Off Failure..................................................................................................................... 5-2 
5.6.2 Display Failures ............................................................................................................................... 5-2 
5.6.3 Alarm Lamp Failures ...................................................................................................................... 5-3 
5.6.4 Button and Knob Failures ............................................................................................................ 5-3 
5.6.5 Sound Failures ................................................................................................................................. 5-4 
5.6.6 Battery Failures ................................................................................................................................ 5-4 
5.6.7 Recorder Failures ............................................................................................................................ 5-5 
5.6.8 Output Interface Failure .............................................................................................................. 5-5 
5.6.9 Data Storage Failure ...................................................................................................................... 5-6 
5.6.10 Wired Network Related Problems ......................................................................................... 5-6 
5.6.11 Wi-Fi Related Problems .............................................................................................................. 5-7 
5.6.12 Module defective ......................................................................................................................... 5-7 
5.6.13 THJ79JU Infrared Ear Thermometer Module Problems ................................................. 5-8 
5.6.14 Genius
TM
 2 Infrared Ear Thermometer Module Problems ............................................. 5-8 
  Exergen TemporalScanner Thermometer Module Problems ................................................ 5-9 
5.6.15 ............................................................................................................................................................. 5-9 
5.6.16 CO
2
 Module Problems .............................................................................................................. 5-10 
5.6.17 Software Upgrade Problems ................................................................................................. 5-10 
5.6.18 Technical Alarm Messages ...................................................................................................... 5-11 
6 Disassembly and Repair ........................................................................................................ 6-1 
6.1 Tools Required .............................................................................................................................................. 6-1 
6.2 Preparations for Disassembly ................................................................................................................. 6-1 
6.3 Disassembling the Main Unit .................................................................................................................. 6-2 
6.3.1 Disassembling the SmarTemp
TM
 Module (Optional) ......................................................... 6-2