4-49 
 
4.4.1.5 Commonly-encountered Problems and Recommended Actions 
 
Failure description  Possible cause  Recommended action 
During upgrade, the buzzer 
on the main control board 
buzzes long, resulting in 
upgrade failure. 
The BIOS program of the 
main control board is 
damaged due to possible 
power failure during upgrade 
or upgrade failure. 
Return the main control 
board to factory for repair. 
In case of system software 
upgrade, the upgrade screen 
can be accessed but upgrade 
is always failed. 
The version of BIOS program 
is incompatible with that of 
system software. 
The network is not stable. 
1. Check the compatibility of 
software version. Select the 
appropriate version for 
upgrade. Refer to the system 
software-BIOS-upgrade tool 
compatibility table. 
2. Check the network 
connection between the 
notebook computer, Hub and 
anesthesia machine to make 
sure that the network cable is 
not loose. 
After software upgrade 
success, only VCV mode is 
available. 
The BIOS program does not 
match the system software. 
The main control board does 
not support system software 
version greater than 
V03.01.00.00. 
1. Check the version 
compatibility between BIOS 
program and system 
software. 
2. Return the main control 
board to factory for repair. 
The upgrade booting screen 
is inaccessible. 
The network is not in good 
condition. 
1. Re-check the network 
connection between the 
notebook computer, Hub and 
anesthesia machine. Check 
that the network cable is 
connected correctly and 
reliably. 
2. Make sure that Hub is 
powered on. 
After the system software or 
XX module software is 
upgraded, XX module 
communication stop is 
alarmed. 
The version of system 
software does not match that 
of XX module software. Or, 
the module is damaged. 
Re-confirm the version 
information of XX module 
software and the module 
code. If they are correct, 
return the faulty module to 
factory for repair.