USER GUIDE
Mitel 5634 VoWi-Fi Handset
5.1.2
Message Indication Repetition
The handset can be configured to repeat the audio signal (alert) notifying the user about the received
message. Message indication is repeated every seven seconds until the user reads the message or turns
the sound off. For the appropriate message settings, please refer to the Mitel 5634 VoWi-Fi Handset
Configuration Guide
Certain system-defined properties can be assigned to a message to give it a high priority, for example,
an alarm priority message. Alert repetitions start automatically when a high-priority message is received.
Such messages do not need to be explicitly configured to trigger alert repeats. A high-priority alert is
repeated every 10 seconds for a maximum of 5 minutes and then the alert stops.
Alerts continue to be repeated until the End key, the Mute button, or a Soft key is pressed to access
the message.
5.1.3
Message Priority
This section includes a general description about message queuing and prioritizing. For the details on
configuration as well as on the examples of message handling, please refer to the Mitel 5634 VoWi-Fi
Handset Configuration Guide.
All incoming messages are placed in a message queue and first sorted according to the message priority
and then according to the arrival time
8
. The handset can be configured to define how long messages
keep their priority status (Time to prioritize) and if the message needs to be closed manually or
automatically to move to the next one placed in the message queue (Time to Read).
Time to prioritize (TTP) starts when a message is displayed and continues to run when the message is
placed in the messaging queue. Each message in the message queue is automatically displayed for the
next 20 seconds, but you can extend the display time by pressing any button. If you receive a message
that has higher priority than the currently displayed message, the message with lower priority is placed in
queue and its TTP is paused.
Messages can be closed manually or automatically when the Time to Read (TTR) expires. Regardless
of how a message is closed, it is removed from the message queue and stored in the Inbox. The
closed message is indicated by the Read message icon in the Inbox.
The message that has not been closed is put last in the message queue and remains there until it has
been read or closed. Such message is marked with the New message icon in the Inbox.
5.1.4
Call Priority
During a call, the call information dialog is normally shown over the message. This default behavior can
be changed so that messages with a certain priority are displayed without being interrupted by the calls.
For the details, please refer to the Mitel 5634 VoWi-Fi Handset Configuration Guide.
By setting a call priority, the handset compares the call priority with the message priority to determine
which information shall be displayed. If messages and calls have equal priorities, the priority will be given
to the message as of higher importance.
8. The sorting order for the message queue depends on the system configuration.
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