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3 TROUBLESHOOTING
3.5 Message Log List
3.5 Message Log List
The following table shows the log levels, message details, and corrective actions on the message logs displayed by [Log]
[Message].
Message log Log level Message detail Corrective action
UDP Open Success IP=XXXX Information The BACnet communication was normally
started in IP address XXXX.
• Log information. No corrective action is
required.
UDP Closed Information The BACnet communication was stopped. • Log information. No corrective action is
required.
ReinitializeDevice service request received.
Reinitializing device...
Information A ReinitializeDevice service was received. • Log information. No corrective action is
required.
CClient_Base::SendRequest already
sending
Minor error An attempt was made to send a packet that
has already being sent.
• Change the value set for "SendInterval" in
[Settings] [Basic Information] [BACnet
Detail Setting] button [Edit] button
"Communication" to adjust the interval to
send packets.
• Change the value set for
"SendBroadcastNotificationInterval" in
[Settings] [Basic Information] [BACnet
Detail Setting] button [Edit] button
"Communication" to adjust the interval to
send packets.
• Change the value set for
"MaxOutstandingPDUCount" in [Settings]
[Basic Information] [BACnet Detail Setting]
button [Edit] button "Communication" to
adjust the number of packets to be sent.
• For an object that does not need to send a
COV notification, change the setting of the
UnsolicitedCOV property as "No COV".
(Page 177 COV notification send setting)
CClient_Base::SendRequest
DeviceComDisable
Minor error The BACnet module was changed to the
'DeviceCommunicationDisable' state,
because a packet for which the value of
"Disable" was specified by a
DeviceCommunicationControl service was
received.
• Contact the manufacturer of the
communication target device to check if the
device sent a packet for which "Disable" was
specified in a DeviceCommunicationControl
service.
SimpleACKPDU Unknown IPAddress Minor error A SimpleAck was received from an IP
address that the BACnet does not
recognize.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
SimpleACKPDU NetworkAddress not found2 Minor error A request corresponding to the received
SimpleAck from the BACnet module was not
found.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
RecSegmentedComplexAck not wait Minor error Divided ComplexAcks were received from
an IP address that the BACnet does not
recognize.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
RecSegmentedComplexAck InvokedID Not
Found
Minor error Divided ComplexAcks of an InvokeID that
the BACnet does not recognize were
received.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
RecComplexAck not wait Minor error A ComplexAck that the BACnet does not
recognize was received from another
BACnet device.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
SegmentACK NetworkAddress not found Minor error A SegmentAck was received from a
commun
ication target that the BACnet does
not recognize.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
SegmentACK NetworkAddress not found1 Minor error A ComplexAck that was sent from the
BACnet module corresponding to the
SegmentAck was not found.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
SegmentACK NetworkAddress not found2 Minor error A request sent from the BACnet module
corresponding to the received SegmentAck
was not found.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
ErrorPDU Unknown IPAddress Minor error An error response was received from a
communication target that the BACnet does
not recognize.
• Check the communication packet.
• Contact the manufacturer of the
communication target device.
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