9 - 2                         9 - 2 
MELSEC-Q
9   TROUBLESHOOTING 
 
(3) When count cannot be started or normal count cannot be made 
 
Check item  Corrective action 
Is the terminal block external wiring normal? 
Refer to Section 3.5, and check and correct the external 
wiring. 
Does the pulse input wiring use a shielded 
twisted pair cable? 
Use a shielded twisted pair cable for the pulse input wiring. 
Is noise entering from the module grounding 
section? 
Separate the module's ground cable. 
If the module's case is contacting the grounding section, 
detach it. 
Have noise preventive measures been taken 
inside the panel and for adjacent equipment? 
Take noise preventative measures such as attaching a CR 
surge suppressor to a magnet switch. 
Noise 
preventive 
measure 
Is there sufficient clearance between high 
voltage equipment and pulse input lines? 
Wire the pulse input line independently inside the panel, 
separate the pulse input line from the power line by at least 
150 mm (5.9 in) as a guideline. 
Is the "CH " LED lit when a voltage is applied to the pulse 
input terminal by a stabilized power supply or similar? 
If the LED lights up, check the external wiring and the pulse 
generator side and make necessary corrections. 
If the LED is not lit, the possible cause of a module fault. 
Contact the nearest branch office or agency with a details of 
the occurring problem. 
Does the "input voltage selection" in setting with the 
intelligent function module switch match the actual input 
pulse voltage. 
Correct the "input voltage selection" in setting with the 
intelligent function module. 
Is the edge (rise/fall) of the counted pulses correct? 
Check whether pulses are counted on the rise or fall, and 
correct the "pulse edge selection" in setting with the intelligent 
function module. 
Is the maximum speed of input pulses within the range of 
the counting speed set to the "input filter setting" in setting 
with the intelligent function module? 
Correct the "input filter setting" in setting with the intelligent 
function module to match the maximum speed of input 
pulses. 
Does the input pulse waveform satisfy the performance 
specifications? 
Observe and check the pulse waveform with a synchroscope 
or similar, and if the input pulses do not satisfy the 
performance specifications, enter the input pulses that satisfy 
the performance specifications. 
If the "accumulating count value" or "input pulse value" of 
the buffer memory read on a two-word (32-bit) unit when it 
is read in the sequence program? 
Read two words together. 
Are the count values on multiple channels the same when 
the same pulse is input to the multiple channels? 
If the count values are different, the possible cause is a 
module fault. Contact the nearest branch office or agency 
with a details of the occurring problem. 
Is the count enable (Y18 to Y1F) ON? 
Turn the count enable (Y18 to Y1F) ON using a sequence 
program. 
Is the "overflow detection flag" of the buffer memory* "1"? 
Set "1" in the "counter reset request" of the buffer memory* to 
reset the counter. 
Is the "pre-scale setting value" of the buffer memory* "0"? 
Set a value other than "0" in the "pre-scale setting value" of 
the buffer memory*. 
 
*: Refer to Section 3.4 for details of the buffer memory. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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