8-14 Packet Reference Manual
Error Description
Code
769 The printhead is not receiving enough volts. Call Technical Support.
770 The print motor is not ready. Call Technical Support.
771 The format specified by the application was not found. Reload your application and
format, and try again. If the problem continues, call Technical Support.
772 Verifier scan error (bad scan) on label or multiple labels in a row when using overstrike
and continue mode. Press ESCAPE/CLEAR to clear the error and continue printing.
773 Verifier Failure - the verifier is enabled, but not connected. The printer can detect if the
I/O and/or serial cables are connected to the verifier. Refer to your verifier’s Operating
Instructions for more information.
781 The voltage is too low. Call Technical Support.
782 The voltage is too high. Call Technical Support.
783 The printer is printing too fast for the verifier to accurately scan the bar codes. Increase
the bar code height in your formats or slow the print speed.
784 No power to stacker. Check connections between the stacker and the printer. Make
sure the printer is connected to an AC outlet.
785 The internal liner take-up reel is full. Remove the liner from the take-up core and
dispose of the liner. Press ESCAPE to continue printing.
786 Internal liner take-up error. The liner has separated from the core or is not properly
winding on the core. Remove the liner from the take-up core and reload the liner into the
take-up core.
790 Wait until the printer is idle (no batch waiting/not receiving data) before sending any
packets. This error may occur when you try to print a test label if the printer is busy.
791 The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it back
on. Resend the packets. If the problem continues, call Technical Support.
792 The printer is not initialized. Call Technical Support.
793 The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on.
Resend the packets. If the problem continues, call Technical Support.
794 The backfeed mode is not set.
795 Print engine lock-up. Call Technical Support.
796 No job quantity for the job setup. If this error message appears, call Technical Support.
797 No sub-job quantity for the job setup. If this error message appears, call Technical
Support.
799 Job quantity mismatch. If this error message appears, call Technical Support.
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