Diagnostics and Errors 8-11
Error Description
Code
622 Not enough memory to create the downloaded TrueType characters in the scalable fonts
buffer. Save the font into the printer’s flash memory instead. If the error message
persists, call Technical Support.
623 There are more than 10 bar codes on one label for the verifier to scan. Redesign the
format, disable scanning certain bar codes using Option 62, or disable the verifier.
Machine Faults
These errors occur when there is a problem with the printer.
Error Description
Code
703 The printer sensed a calibration of different-sized black marks. Make sure the correct
supply is loaded.
704 Printer has not sensed a supply mark within the specified number of inches or out of
supplies. Check the
♦ supply tracking ♦ supply marks
♦ black mark sensor position ♦ supply roll for binding.
Press ESCAPE. If the error continues to appear, change the supply and/or clean
the supply sensor.
710 Band out of data. Call Technical Support.
711 UART receiving communication error (framing, parity, etc.). Call Technical Support.
712 Receiving failure or command overrun error. Call Technical Support.
713 Receiving failure or illegal command. Call Technical Support.
714 Receiving failure or undefined command. Call Technical Support.
730 A memory allocation error occurred during initialization.
RFID Errors
These errors occur when there is an RFID problem.
Error Description
Code
715 Invalid data length/data mismatch. The data in the RFID Data Field has an incorrect
data length or there is a data type mismatch between the selected data type and the
actual data entered. See “Defining the RFID Data Field” in Chapter 3 for more
information about the data length. This error also occurs if any of the Expanded C1Gen2
fields is invalid.
731 Backfeed error with a positive cut position defined for RFID. The tag is cut too short and
cannot backfeed to the correct inlay encoding position. Check or modify the backfeed
and cut position settings.
732 RFID Hardware Error. A non-RFID printer received a format containing an RFID Data
Field. Resend the format to an RFID printer.
733 The RFID tag is not in the programmable field with short-feed length RFID supplies.
Check supply loading. If you changed the supply, print or RFID position, make sure the
RFID tag was not moved out of the programmable range.
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