Innity
®
Enteral Feeding Pump Operator’s Manual
30
4. TROUBLESHOOTING GUIDE
Charging Problems
Is A/C adapter
charger plugged
into wall outlet and
pump properly?
Check connections for both wall plug and pump
adapter. Green indicator light on charger wall
plug should be illuminated and pump display
should have plug symbol with scrolling bars
between E and F of fuel gauge. When pump
is fully charged, bars will stop scrolling.
NO / UNSURE
YES
Is wall outlet
functioning properly?
Does charger adapter
appear to have
any damage?
Does charger port
appear to have any
damage including
bent or missing pins?
Is Battery Symbol
and E and F of fuel
gauge ashing?
YES
NO
NO
NO / UNSURE
YES
YES
Contact Moog Customer Service at
800.970.2337 to return pump for service.
YES
NO
Plug another device into outlet to verify
outlet is functioning properly.
Contact Moog Customer Service at
800.970.2337 to order a new charger
Contact Moog Customer Service at
800.970.2337 to return pump for service.