V300 Camera Battery Maintenance
V300 Camera Battery Maintenance
You may need to clean your battery and camera contacts if your camera shows any of these signs,
l Random rebooting or random power off
l The battery percentage on the display abruptly reports 0% battery life remaining
l The V300 will not power on or off outside of the dock
Random rebooting or random power off
The V300 powers off or reboots when docked or undocked or other shock type events occur. An abrupt
reboot causes the camera to initiate a System Recovery message. The recovery can take up to 4 minutes
to complete. Contamination on the battery or camera contacts can cause these symptoms. Follow the
cleaning instructions for the battery provided here.
Battery percentage reports at 0% battery life remaining
V300 camera battery life indicator on the LCD display is showing 0% battery life remaining. This typically
occurs at power on or when undocked from charging and upload station or base. Low Battery may show
briefly on the camera display. Contamination on the battery contacts can cause these symptoms. Follow
the cleaning instructions for the battery provided here.
V300 will not power on or off
The camera powers up when docked but after it is removed from the dock the power button is
unresponsive or must be held for an extended time. Follow the cleaning instructions for the battery and
camera provided here.
Causes for these problems
Root cause analysis has proven that contaminated battery contacts on both the battery and camera
contacts prevent good electrical connection. Contamination can encompass many foreign materials such
as accumulated residue from, surface disinfectants or sanitizers, dirt, fibers, liquids, food and other non
conductive material on the contact surfaces. These can cause intermittent connection to the battery.
V300 Body-Worn Camera User Guide
WGD00169, Revision B
51
To Next Page
Loading...
