MAINTENANCE, TROUBLESHOOTING & TECHNICAL SPECIFICATIONS 12 - 5
Linear imager scanner emits five low 
long beeps.
Conversion or format error. Check ADF rules for the host.
Linear imager scanner emits a 
power-up beep after scanning a 
USB device type.
Communication with the bus was 
not established. 
Communication with the bus must be 
established before the linear imager 
can operate at the highest power level.
Power-up beep occurs more than 
once.
The host PC performed a cold 
boot.
The USB bus may put the linear imager 
in a state where power to the linear 
imager is cycled on and off more than 
once. This is normal and usually 
happens when the host PC cold boots.
Decoding Bar Codes
Linear imager scanner projects red 
illumination, but does not decode the 
bar code.
Linear imager scanner is not 
programmed for the correct bar 
code type.
Program the linear imager to read that 
type of bar code. See 
Chapter 9, 
SYMBOLOGIES
.
Bar code symbol is unreadable. Scan test symbols of the same bar 
code type to determine if the bar code 
is defaced.
Distance between linear imager 
and bar code is incorrect.
Move the linear imager closer to or 
further from the bar code. See 
Decode 
Ranges on page 2-6
.
The scan line is not crossing 
every bar and space of the 
symbol.
Move the symbol until the scan line is 
within the acceptable aiming pattern. 
See 
Figure 2-1 on page 2-4
.
Linear imager scanner decodes bar 
code, but does not transmit the data 
to the host.
Linear imager scanner is not 
programmed for the correct host 
type.
Scan the appropriate host type 
programming bar code. See the 
chapter corresponding to the host type.
Interface cable is loose. Ensure all cable connections are 
secure.
Linear imager scanner emits five 
long low beep after a bar code is 
decoded.
Conversion or format error was 
detected.
The linear imager’s conversion 
parameters are not properly 
configured.
Ensure the linear imager’s conversion 
parameters are properly configured.
Conversion or format error was 
detected.
An ADF rule was set up with 
characters that can't be sent for 
the host selected.
Change the ADF rule, or change to a 
host that can support the ADF rule.
Conversion or format error was 
detected.
A bar code was scanned with 
characters that can't be sent for 
that host.
Change the bar code, or change to a 
host that can support the bar code.
Table 12-1    
Troubleshooting (Continued)
Problem Possible Causes Possible Solutions