Motorola MT2070 - Troubleshooting

Motorola MT2070

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Maintenance and Troubleshooting 15 - 3

Troubleshooting

MT20X0

Table 15-1

Troubleshooting the MT20X0

Problem Possible Causes Possible Solutions

Aiming Pattern

Table of Contents

Default Chapter4
- Warranty4
- Revision History5
- Table of Contents7
About this Guide23
- Introduction23
- Chapter Descriptions25
- AIM Code Identifiers25
- Notational Conventions26
- Related Documents27
- Service Information27
Chapter 1 Getting Started29
- Introduction29
- Unpacking29
  - Mt20X029
  - Cradles29
- Accessories30
- Features31
- Cradle Features32
  - Single Slot - Front View and Connections32
  - Single Slot - Back View33
  - Single Slot - Mounting Cups34
  - Four Slot - Front View and Connections35
  - Four Slot - Back View36
  - Four Slot Spare Battery Charger37
- Host Interfaces38
- Out-Of-Box Startup38
  - Insert the Battery39
  - Connect the Cradle39
  - Supplying Power to the Cradle40
    - Using the USB Interface to Supply Power40
  - Insert the Device in the Cradle41
  - Removing the Device from a Vertical Mount Cradle (Forklift or Wall Mount)41
  - Charge the Device Battery in the Cradle41
    - Charging Indicator/Led41
  - Configure the Device41
- Battery Charging42
- Battery Safety43
  - Security Implementation/Protection from Counterfeit Batteries43
  - Motorola Battery Safety Recommendations for Users43
  - Proper and Safe Battery Disposal & Recycling43
- Sending Data to the Host Computer44
  - Cable Mode44
  - Bluetooth Mode44
    - Lost Connection to Host44
    - Pairing44
- Radio Communications44
- Startup45
- Suspending/Powering off the Device45
- Resetting the Device45
- Turning the WLAN Radio on and off45
- Waking the Device45
- Battery Removal46
- Spare Battery Charging46
- Screen Protector46
- Lanyard47
Chapter 2 Operating the MT2070/MT209049
- Introduction49
- Keypad50
  - Keypad Functionality51
    - Keypad Multi-Tap Configuration55
- Using the Keypad to Navigate Applications56
- Entering Information56
  - Entering Information Using the Keypad56
- Screen Icons57
- Home Screen59
  - Menu60
- Scan Item65
- Scan Inventory68
- Simple Inventory74
- Scan-To-IP80
  - Suspend82
- Mcl83
  - Scan Transmit84
  - Scan Inventory85
- Image Viewer (Devices Equipped with Imagers)87
  - Menu87
- Config89
- Utilities152
  - File Explorer152
    - File Explorer Functionality152
    - File Explorer Keypad Usage153
  - Task Manager153
- Resetting the MT20X0154
  - Performing a Warm Boot154
  - Performing a Cold Boot154
- Waking the MT20X0155
- File System Directory Structure155
Chapter 3 Scanning157
- Introduction157
- Beeper Definitions157
- LED Definitions159
- Scanning in Hand-Held Mode160
  - Scanning with the MT20X0160
  - Aiming160
    - Imager Aiming160
    - Laser Aiming162
- Scanning in Presentation Mode163
  - Scanning Considerations164
- Decode Distances165
Chapter 4 Radio Communications167
- Introduction167
  - Scanning Sequence Examples167
  - Errors While Scanning167
- Radio Communications Parameter Defaults168
- Wireless Beeper Definitions169
- Table169
- Radio Communications Host Types170
- Cradle Host170
- Bluetooth Technology Profile Support172
- HID Host Parameters174
- Auto-Reconnect Feature180
- Out of Range Indicator184
- Mt20X0(S) to Cradle Support185
- Bluetooth Security192
Chapter 5 User Preferences & Miscellaneous Scanner Options195
- Introduction195
- Scanning Sequence Examples196
- User Preferences/Miscellaneous Options Parameter Defaults196
- User Preferences198
- Miscellaneous Parameters216
Chapter 6 Imaging Preferences221
- Introduction221
- Scanning Sequence Examples222
- Errors While Scanning222
- Imaging Preferences Parameter Defaults222
- Imaging Preferences224
Chapter 7 Customizing the MT20X0235
- Introduction235
- Customizing the Startup Program236
- Customizing the Home Screen View237
  - Navigator.xml File Content238
- Customizing the Scan Item or Scan Inventory Program239
- Disabling MT2000 Scanner Services240
Chapter 8 RS-232 Interface241
- Introduction241
- Connecting an RS-232 Interface242
- RS-232 Parameter Defaults243
- RS-232 Host Parameters244
- ASCII Character Set for RS-232259
Chapter 9 USB Interface265
- Introduction265
- Connecting a USB Interface266
- USB Parameter Defaults267
- USB Host Parameters269
- ASCII Character Set for USB284
Chapter 10 IBM 468X / 469X Interface295
- Introduction295
- Connecting to an IBM 468X/469X Host296
- IBM Parameter Defaults297
- IBM 468X/469X Host Parameters298
  - Port Address298
  - Convert Unknown to Code 39299
Chapter 11 Keyboard Wedge Interface301
- Introduction301
- Connecting a Keyboard Wedge Interface302
- Keyboard Wedge Parameter Defaults303
- Keyboard Wedge Host Parameters304
- ASCII Character Set for Keyboard Wedge313
Chapter 12 Symbologies323
- Introduction323
- Scanning Sequence Examples323
- Errors While Scanning324
- Symbology Parameter Defaults324
- Upc/Ean329
  - Enable/Disable UPC-A329
  - Enable/Disable UPC-E329
  - Enable/Disable UPC-E1330
  - Enable/Disable EAN-8/JAN-8330
  - Enable/Disable EAN-13/JAN-13331
  - Enable/Disable Bookland EAN331
  - Decode UPC/EAN/JAN Supplementals332
  - User-Programmable Supplementals335
  - UPC/EAN/JAN Supplemental Redundancy335
  - UPC/EAN/JAN Supplemental AIM ID Format336
  - Transmit UPC-A Check Digit336
  - Transmit UPC-E Check Digit337
  - Transmit UPC-E1 Check Digit338
  - UPC-A Preamble338
  - UPC-E Preamble339
  - UPC-E1 Preamble340
  - Convert UPC-E to UPC-A341
  - Convert UPC-E1 to UPC-A341
  - EAN-8/JAN-8 Extend342
  - Bookland ISBN Format343
  - UCC Coupon Extended Code344
  - Coupon Report344
  - Issn Ean345
- Code 128346
  - Enable/Disable Code 128346
  - Set Lengths for Code 128346
  - Enable/Disable GS1-128 (Formerly UCC/EAN-128)348
  - Enable/Disable ISBT 128348
  - ISBT Concatenation349
  - Check ISBT Table350
  - ISBT Concatenation Redundancy350
- Code 39351
  - Enable/Disable Code 39351
  - Enable/Disable Trioptic Code 39351
  - Convert Code 39 to Code 32352
  - Code 32 Prefix352
  - Set Lengths for Code 39353
  - Code 39 Check Digit Verification354
  - Transmit Code 39 Check Digit354
  - Code 39 Full ASCII Conversion355
- Code 93356
  - Enable/Disable Code 93356
  - Set Lengths for Code 93356
- Code 11358
  - Set Lengths for Code 11358
  - Code 11 Check Digit Verification360
  - Transmit Code 11 Check Digits361
- Interleaved 2 of 5 (ITF)361
  - Enable/Disable Interleaved 2 of 5361
  - Set Lengths for Interleaved 2 of 5362
  - I 2 of 5 Check Digit Verification364
  - Transmit I 2 of 5 Check Digit364
  - Convert I 2 of 5 to EAN-13365
- Discrete 2 of 5 (DTF)365
  - Enable/Disable Discrete 2 of 5365
  - Set Lengths for Discrete 2 of 5366
- Codabar (NW - 7)368
  - Enable/Disable Codabar368
  - Set Lengths for Codabar368
  - CLSI Editing370
  - NOTIS Editing370
  - Codabar Upper or Lower Case Start/Stop Characters Detection371
- Msi372
  - Enable/Disable MSI372
  - Set Lengths for MSI372
  - MSI Check Digits374
  - Transmit MSI Check Digit(S)374
  - MSI Check Digit Algorithm375
- Chinese 2 of 5375
  - Enable/Disable Chinese 2 of 5375
- Korean 3 of 5376
  - Enable/Disable Korean 3 of 5376
- Inverse 1D377
- Postal Codes378
  - US Postnet378
  - US Planet378
  - Transmit US Postal Check Digit379
  - UK Postal379
  - Transmit UK Postal Check Digit380
  - Japan Postal380
  - Australian Postal381
  - Australia Post Format382
  - Netherlands KIX Code383
  - USPS 4Cb/One Code/Intelligent Mail383
  - UPU FICS Postal384
  - GS1 Databar-14385
  - GS1 Databar Limited385
  - GS1 Databar Expanded386
  - Convert GS1 Databar to UPC/EAN386
  - GS1 Databar Limited Security Level387
- Composite388
  - Composite CC-C388
  - Composite CC-A/B388
  - Composite TLC-39389
  - UPC Composite Mode389
  - Composite Beep Mode390
- Symbologies390
  - Enable/Disable PDF417390
  - Enable/Disable Micropdf417391
  - Code 128 Emulation392
  - Data Matrix393
  - Maxicode393
  - QR Code394
  - Microqr394
  - Aztec395
- Redundancy Level 1396
  - Redundancy Level 2396
  - Redundancy Level 3396
  - Redundancy Level 4397
- Security Level398
- Report Version399
Chapter 13 Accessories401
- Introduction401
- Maintenance402
- Batteries402
- Mounting402
- Single Slot Cradles403
- Four Slot Cradles406
- Four Slot Battery Charger408
- Troubleshooting410
Chapter 14 Advanced Data Formatting411
- Introduction411
- Rules: Criteria Linked to Actions411
- Using ADF Bar Codes412
- ADF Bar Code Menu Example412
- ADF Bar Codes415
- Special Commands418
- Criteria421
- Actions437
- Alphanumeric Keyboard501
Chapter 15 Maintenance and Troubleshooting515
- Introduction515
- Maintenance515
- Troubleshooting517
Appendix A Standard Default Parameters531
Appendix B: Programming Reference535
Appendix C: Sample Bar Codes535
- Upc-E1535
- Ean-13536
- Ean-8536
- Code 128537
- Codabar537
- Msi538
- Codabar538
- Pdf417539
  - Data Matrix539
  - Maxicode539
- Interleaved 2 of 5541
  - US Postnet542
  - UK Postal542
- Trioptic Code551
- Interleaved 2 of 5552
- Data Matrix553
- Maxicode553
- QR Code554
- US Postnet554
- UK Postal554
Appendix D Numeric Bar Codes555
- Cancel557
Appendix E Alphanumeric Bar Codes559
- Alphanumeric Keyboard559
Appendix F Signature Capture Code577
- Introduction577
- Code Structure577
  - Signature Capture Area577
  - Capcode Pattern Structure578
- Start / Stop Patterns578
- Dimensions579
- Data Format579
- Additional Capabilities580
- Signature Boxes580
Appendix G Quick Startup Exercises581
- Introduction581
- Establishing an Activesync Connection582
  - Using the STB2000 Cradle and USB Cable582
  - Using Only a USB Cable582
- Establishing a Bluetooth (BT) Connection Using Open Bluetooth583
- Establishing a Bluetooth (BT) Connection Using the STB2070 Cradle584
  - Using the Scan Item Application with the STB2078 Cradle584
  - Using the Scan Inventory Application with the STB2078 Cradle584
- Customizing the Home Screen Menu585
- Modifying the Startup Program585
- Disabling Scanner Services585
- Code 128591

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