NEC SL2100 - Page 62

3. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD Log In/Log Out key lights.
To log out (for single or multiple agent logins):
Multiline
All AIC log ins become logged out.
1. Press the ACD Log In/Log Out key (Program 15-07-01 or SC 752: *10).
2. Dial 1 to accept.
- OR -
1. Press the Speaker key and dial the AIC Log Out service code (Program 11-13-09).
The ACD Log In/Log Out key goes out.
Single Line Telephone
All AIC log ins become logged out.
1. Lift the handset.
2. Dial the AIC Log Out service code (Program 11-13-09).
- OR -
1. To log out of an ACD group without using AIC: Lift the handset.
2. Dial the ACD Log Out service code 655 (Program 11-13-02).
Multiple Agent Log In:
To log in:
Multiline
1. Once logged in with first AIC, press the ACD Log In/Log Out key (Program 15-07-01 or SC 752:
*10).
2. Dial 0 to cancel the log out option.
3. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD Log In/Log Out key lights.
- OR -
1. Press the Speaker key and dial the AIC Log In service code (Program 11-13-08).
2. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD Log In/Log Out key lights.
Single Line Telephone
Follow Steps 1~3 to log in with additional AICs at any time.
1. Lift the handset and dial the AIC Log In service code (Program 11-13-08).
2. Dial the log in code (up to 20 digits).
This step is not required if the ID code is disabled in Program 41-01-02.
3. Dial the Agent Identity Code (AIC) (up to four digits).
You will hear a confirmation tone.
Complete Steps 4 and 5 when immediately logging in with additional AICs.
SL2100
ISSUE 1.0
3-40
Identification Codes for ACD Agents
I