NEC SL2100 - List of Tables

LIST OF TABLES
Table 2-1 Sample ACD Group Worksheet......................................................................... 2-2
Table 2-2 Sample ACD Agent Work Schedule Worksheet (41-05-01)............................... 2-3
Table 2-3 ACD Agent Work Schedule Worksheet (41-05-01)............................................ 2-3
Table 2-4 Sample ACD Assignment Worksheet (41-02-01)............................................... 2-5
Table 2-5 ACD Assignment Worksheet (41-02-01)............................................................ 2-5
Table 2-6 Sample ACD Incoming Trunk Ring Group Worksheet (22-05-01)..................... 2-6
Table 2-7 ACD Incoming Trunk Ring Group Worksheet (22-05-01)................................... 2-7
Table 2-8 Sample Trunk Work Schedule Worksheet (41-06-01)........................................ 2-8
Table 2-9 Trunk Work Schedule Worksheet (41-06-01)..................................................... 2-8
Table 2-10 Sample ACD Incoming Trunk Ring Group Assignment Worksheet
(41-03-xx)................................................................................................... 2-9
Table 2-11 Sample ACD Incoming Trunk Ring Group Assignment Worksheet
(41-03-xx)................................................................................................... 2-9
Table 2-12 ACD Incoming Trunk Ring Group Assignment Worksheet (41-03-xx)........... 2-10
Table 3-1 Advanced Features Guide................................................................................. 3-1
Table 3-2 ACD Setup Options (Program 41-14-xx)............................................................ 3-2
Table 3-3 BLF For ACD Agents......................................................................................... 3-8
Table 3-4 BLF for co-workers who are not ACD Agents.................................................... 3-8
Table 3-5 ......................................................................................................................... 3-25
Table 4-1 Keys for Entering Data (Digital (2W) Multiline Terminal, IP Multiline
Terminal)..................................................................................................... 4-4
Table 4-2 Keys for Entering Names................................................................................... 4-5
Table 4-3 Softkey Display Prompts.................................................................................... 4-6
Table 4-4 Function Number List ...................................................................................... 4-18
Table 4-5 Function Number List ...................................................................................... 4-22
Table 4-6 Program 15-08 - Incoming Signal Frequency Patterns.................................... 4-25
Table 4-7 Note [Digital (2W)/IP Multiline Terminal]........................................................... 4-32
Table 4-8 Program 22-03 - Incoming Signal Frequency Patterns ................................... 4-42
SL2100 ISSUE 1.0
iv ACD Installation Manual