Program 11 : System Numbering
11-17 : ACD Group Pilot Number
Level:
IN
Description
Use Program 11-17 : ACD Group Pilot Number to assign the ACD Master Number for each ACD
Group. This is the number a user dials to transfer calls to the ACD Group. Normally, you should use
unassigned extension numbers for the master number. If you want to use an extension number which,
by default, has a port number assigned, first remove the default assignment.
Input Data
ACD Group Number 1 ~ 8
Item
No.
Item Input Data Description Default
01 ACD Group Pilot
Number
Dial (Up to eight digits) Assign the ACD Master Number for each
ACD Group.
No Setting
Default
No ACD Group Pilot Numbers assigned to any ACD Group (1~8).
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
• Multiple Directory Numbers/Call Coverage Keys
ISSUE 1.0 SL2100
ACD Installation Manual 4-9
Program
11
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