PROGRAMMING
The remainder of this chapter provides instructions for programming individual program blocks.
SECTION 1 BEFORE YOU START PROGRAMMING
This chapter provides detailed information about the system programs. By changing a program, you
change the way the feature associated with that program works. In this chapter, you find out about
each program, the features that the program affects and how to enter the program data into system
memory.
Do not start customizing your system before reading
Setting Up ACD for the First Time on page 2-1.
SECTION 2 HOW TO USE THIS MANUAL
This section lists each program in numerical order. For example, Program 10-01 is at the beginning of
the section and Program 92-01 is at the end. The information on each program is subdivided into the
following headings :
Description describes what the program options control. The Default Settings for each program are
also included. When you first install the system, it uses the Default Setting for all programs. Along with
the Description are the Conditions which describe any limits or special considerations that may apply
to the program.
The program access level is just above the Description heading. You can only use the program if your
access level meets or exceeds the level the program requires. Refer to How to Enter Programming
Mode on page 4-2 for a list of the system access levels and passwords.
Feature Cross Reference provides you with a table of all the features affected by the program. You
will want to keep the referenced features in mind when you change a program. Customizing a feature
may have an effect on another feature that you did not intend.
Telephone Programming Instructions shows how to enter the program data into system memory.
For example :
1. Enter the programming mode.
2. 15-07-01
15-07-01 TEL
KY01 = *01
- +
Digital (2W) Multiline Terminal
ACD Installation Manual
4-1
PROGRAMMING
4
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