NETGEAR RAX5 User Manual

Quick tips
This section describes tips for troubleshooting some common problems.
Sequence to restart your network
If you must restart your network, follow this sequence:
1.
Turn off and unplug the modem.
2.
Turn off the router.
3. Plug in the modem and turn it on.
4. Wait two minutes.
5. Turn on the router.
6. Wait two minutes.
Check the power adapter and Ethernet cable connections
If the router does not start, make sure that the power adapter cable is securely plugged
in.
If the Internet connection or LAN connections do not function, make sure that the
Ethernet cables are securely plugged in.
The Internet LED on the router is lit if the Ethernet cable connecting the router and the
modem is plugged in securely and the modem and router are turned on.
If one or more powered-on computers are connected to the router by an Ethernet cable,
the Ethernet LAN LED lights.
Check the WiFi settings
Make sure that the WiFi settings on the WiFi-enabled computer or mobile device and
the router match exactly. The WiFi network name (SSID) and WiFi security settings of
the router and the computer or mobile device must match exactly. WiFi passwords are
case sensitive.
If you set up an access control list that blocks all new devices from connecting, you must
add the MAC address of each computer and mobile device to the router’s access control
list.
User Manual156Troubleshooting
4-Stream AX1600 WiFi 6 Router Model RAX5

NETGEAR RAX5 Specifications

General

Brand	NETGEAR
Model	RAX5
Category	Network Router
Language	English