Nintendo 3DS Sound does not
display audio les and folders
•
Has the SD card been correctly inserted into the system?
Insert the SD card gently but rmly until it clicks into place in the SD card slot on the side
of the system.
•
Does the SD card contain saved audio les that can be played using
Nintendo 3DS Sound?
Nintendo 3DS Sound can play AAC les with a le extension of .m4a, .mp4 and .3gp, or MP3
les with a le extension of .mp3. Other audio les, such as copy-protected ones, cannot be
played back.
•
Are the audio les saved to the “Private” folder found in the “Nintendo 3DS” folder
on the SD card?
Audio les saved to the “Private” folder found in the “Nintendo 3DS” folder will not be displayed
in Nintendo 3DS Sound. Files should be saved to a dierent folder.
•
Are there more than 3,000 audio les saved?
No more than 3,000 audio les can be displayed.
•
Are there more than 1,000 folders with saved audio les?
No more than 1,000 folders can be displayed.
•
Are there more than 100 audio les saved in a single folder?
No more than 100 les can be displayed for a single folder. If there are folders with the same
name on the SD card, the audio les in those folders will be consolidated and displayed as
a single folder. No more than 100 les can be displayed for this single consolidated folder.
•
Are audio les saved to a folder that is more than eight levels deep?
Nintendo 3DS Sound will only check for les up to eight directories deep.
I can’t play back audio les using
Nintendo 3DS Sound
•
Are the audio les in a format that can be played by Nintendo 3DS Sound?
Nintendo 3DS Sound can play audio les which meet the following requirements:
•
File format:
AAC (.m4a, .mp4 or .3gp), MP3 (.mp3)
•
Bit rate:
16 – 320 kbps
•
Sampling rate:
32 kHz – 48 kHz
•
Are the audio les protected by DRM (Digital Rights Management)?
DRM-protected audio les cannot be played using Nintendo 3DS Sound.
The system doesn’t recognise my
AR Cards / I lost my AR Cards
If your AR Card cannot be recognised...
Check the following and try again.
•
AR Cards cannot be recognised if you hold the system too close to them or too far away.
•
Ensure that the whole AR Card is visible on the screen. If part of it is o the screen, it may
not be recognised.
•
Ensure you are in a well-lit area.
•
Keep AR Cards out of direct sunlight, as this can interfere with the outer cameras’ ability to
recognise them properly.
•
If an outer camera is dirty, wipe it with a soft cloth before you begin.
•
If the AR Cards are bent or folded, they cannot be recognised by the system. Ensure that any
AR Cards in use are at on the surface.
If your AR Card still cannot be recognised, or you have lost an AR Card...
You can download AR Card images from support.nintendo.com. Print out these images in
colour and use them as replacements.
I can’t use Download Play
•
Have Parental Controls restricted the use of software based on software ratings,
or restricted the use of DS Download Play?
If you are having issues with Nintendo 3DS software titles, disable the Parental Controls option
which restricts the use of software by software rating (page 61).
If you are having issues with Nintendo DS / Nintendo DSi software titles, disable the
Parental Controls option which restricts DS Download Play (page 61).
Disposal of this Product at the End of its Life [220115/UKV/WEEE-1]
The crossed-out wheeled bin symbol means that this product should not be disposed of in your general household waste. Waste electrical
and electronic equipment may contain hazardous substances which, if not treated properly, could lead to damage to the environment and
human health. Instead, please contact your local authority for information on suitable collection sites and recycling facilities, or contact your
local retailer who, in exchange for your buying an equivalent new product, may take back this product for free for recycling. This way you will
be helping to ensure that the equipment is properly treated and its parts recovered, recycled or reused in an environmentally friendly way.
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