• Is the PC on the same network, connected through the same router as the SHIELD device?
• Are your firewall interfering or disabling the connection?
• Is your PC powered on? Are you logged in to your PC?
If any of these checks did not fix the issue, try rebooting both SHIELD and your PC.
• Did you see any pairing request pop-up window on your PC when trying to connect?
If this pop-up window did not display on your PC during the connection process, go to GeForce Experience
and select
Forget devices from Preferences > GameStream.
bluetooth keyboard and mouse support
There are many Bluetooth keyboards and mice that are available in the marketplace. The SHIELD portable is an Android-
powered device and pairs natively with peripherals that are Bluetooth enabled without a required USB dongle.
NVIDIA has tested the following Bluetooth keyboards and mice and found that they are compatible with the SHIELD
portable:
• Logitech K810
• Microsoft Wedge Mobile Keyboard
• Motorola Wireless Keyboard
• Logitech Tablet Keyboard
• Anker Ultra Slim Mini Bluetooth Keyboard
• Razer Orochi Mobile PC Gaming Mouse
• Gigabyte GM-M7700B
• Microsoft Sculpt Comfort Mouse
• HP X4000b Bluetooth Mouse
A lap desk can be used to make gaming in front of a big screen TV easier when using a keyboard and mouse. The
following lap desks are a few recommended solutions:
• LapGear 45492 Deluxe Computer LapDesk
• LapWorks Original Laptop Desk
• LapWorks Futura Gamers LapDesk
• LapGear 45303 Multi-Purpose Jumbo LapDesk
using gamestream in console mode
Console mode can be launched using the application icon or by connecting a Mini-HDMI cable to SHIELD .
Copyright © 2014 NVIDIA Corporation
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