For Assistance 126
Question:Cannotinstallapplications.
Answer:ApplicationscannotbeinstalledwithonlyalittlefreespaceonthephoneorSDcard.To
checkfreespace,seeStorageSettings.Applicationsnotsupportedbyyourphonecannotbe
installed.
Question:Cannotunlockscreen.
Answer:Powerthephoneonagain.Ifyouareunabletoturnthephoneoff,removeand
replacetheBattery,andthenpowerthephoneonagain.Datathatwasbeingeditediserased
afterthephoneispoweredonagain.
SPECIFICATIONS
Thefollowingtableslistyourphone’sandbattery’sspecifications.
Phone Specifications
Item Description
Weight with Battery 125g
Continuous Talk Time Approx.4hours
Continuous Standby Time Approx.190hours
Charging Time Approx.2.5hours
Dimensions Approx.133.5x66x9.9mm
Maximum Output 3G:0.25W
Communication Speed CDMA2K1X:DL/UL307.2kbps
EVDO:uplink1.8Mbps,downlink3.1Mbps
4G:150Mdownlink50Muplink
Battery Specifications
Item Description
Type Removable
Capacity 2000mAh
VIRGIN MOBILE ACCOUNT INFORMATION AND
HELP
Findoutaboutmanagingyouraccountonlineandonyourphone,buyingadditionalminutesforyour
plan,andgettinghelp.
FormoreinformationaboutyourVirginMobileaccount,aswellasotherVirginMobileservices,visit
usat:virginmobileusa.com.