Problem Remedy
I cannot make an outside call using the
One-touch Dialing button or speed dialing.
• A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Making Calls, 3.1.4 Customizing the
Buttons)
I cannot remember the feature numbers.
• If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "5.3.1 Feature Number Table".
• Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
• The time limit has run out. ( 1.3.11 Call
Transfer, 1.3.16 Conference, Unattended)
Consult your dealer to extend the time limit, if
necessary.
Redialing does not function.
• The dialed number was more than 32 digits. (
1.3.60 Redial, Last Number)
I cannot have a conversation using the
Bluetooth headset.
• Make sure that the headset is properly registered
to the module.
• Make sure that the headset is properly charged
according to the manual of the headset.
•
Remove the wired headset from the headset jack.
Priority is given to the wired headset when both are
connected.
I cannot register, de-register, or confirm
the ID of the Bluetooth headset.
• Make sure that the module is properly installed in
the IP-PT/DPT.
The PC and fax machine communication
failed.
• An indication tone may have interrupted
communication. ( 1.3.18 Data Line Security)
I do not want to show my telephone
number to the calling or called party’s
telephone.
• ( 1.3.55 Private Network Features—CLIR (Calling
Line Identification Restriction), 1.3.57 Private Network
Features—COLR (Connected Line Identification
Restriction))
I want to show my telephone number to the
calling or called party’s telephone.
• ( 1.3.54 Private Network Features—CLIP (Calling
Line Identification Presentation), 1.3.56 Private
Network Features—COLP (Connected Line
Identification Presentation))
I cannot send a call waiting tone to the
dialed extension.
• The other party has not set the Call Waiting feature.
( 1.3.13 Call Waiting Tone, 1.3.46 OHCA
(Off-hook Call Announcement), 1.3.78 Whisper
OHCA)
• The other party has set Data Line Security.
( 1.3.18 Data Line Security)
I forgot the password.
• Ask the manager to assist you.
( 2.1.1 Dial Tone Transfer)
Document Version 2014-11 Operating Manual 345
5.2.1 Troubleshooting
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