CHAPTER 9
172 PerkinElmer Life and Analytical Sciences
Cannot find the protocol associations file.
An assay file has been moved from the Assays folder, or it has been deleted.
Call PerkinElmer Technical Service.
Cannot open serial port. Make sure that it is configured and not in use
by some other program.
A multiple instance of the QuantaSmart program may be running.
Close any multiple instances of the program.
Cannot read results file.
A results file may have been moved from the Results folder or deleted.
Call PerkinElmer Technical Service.
Cannot replay assays.
The assay type cannot be used in Replay.
Only CPM, Single, Dual, Triple and FS DPM assays may be used in Replay.
Can’t drop vial.
A Sample changer error has occurred. No action is required unless a message is
printed.
If this message appears on a printout, call PerkinElmer Technical Service.
Can’t raise vial.
A Sample changer error has occurred. No action is required unless a message is
printed.
If this message appears on a printout, call PerkinElmer Technical Service.
Check the assay file: either the assay file does not exist or the assay
file format is corrupted.
Either an assay file is corrupted or a standard that was associated with an assay
has been deleted.
Call PerkinElmer Technical Service.
Communications Interrupted.
An RS-232 failure has occurred.
Restart the QuantaSmart program.