Troubleshooting Troubleshooting Cardiograph Issues
3-12 PageWriter TC 70 Cardiograph Service Manual
Requested Function
could not be
completed
message
Network or modem
phone line was
interrupted during
operation.
1 Retry operation.
2 Inspect cabling to network or analog phone line.
Transfer or query operations require reliable access
to the network transport.
USB memory stick was
not fully inserted into
the slot on the
cardiograph.
1 Verify that the USB memory stick is inserted
correctly.
Attempting to save ECGs to USB memory stick
that is not accessible will result in an error
message.
2 Retry the operation with fully functioning USB
memory stick that is fully inserted into the USB
slot on the cardiograph.
An attempt to transfer
an unsupported ECG
report type (format is
Pan-12 or 12x1) was
made to TraceMaster.
Inspect ECG that failed the requested operation for
selected format (report type).
Certain ECG report types are not supported by and will
be rejected by the TraceMaster ECG Management
System.
Insufficient storage
available
message
appears when you are
attempting to transfer
files to the USB
memory stick.
There is not enough
space on the USB
memory stick.
1 Check the USB memory stick storage capacity.
2 Free up space on the USB memory stick by
deleting files and retry the operation.
Invalid database
message
Archive database may
be corrupted.
1 Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
2 Wait 2 minutes and perform full software
installation.
Confirm successful software installation.
When an error occurs
during transfer of
multiple ECGs to a
TraceMaster system,
the transfer process
does not continue and
transferred files are
not deleted.
Application limitation The PageWriter TC 70 operations fail in a known safe
manner when multiple ECG transfer operations are
interrupted.
Retry the transfer for the remaining ECGs.
Table 3-5 Archive Screen Issues (continued)
Symptom Possible Cause &
Investigation Step
Solution
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