Philips Xenium User Manual

Maintenance
59
Your phone does not
display the phone
number of incoming
calls.
This feature is network dependent. The network,
therefore, may not send the caller’s number to your
mobile and the phone will display
Call 1
. Please note
that this feature is network or subscription dependent.
Please contact your operator to get further information.
When attempting to
use a feature in the
menu, the mobile
displays
not
allowed
.
Many features are network dependent. They are only
available, therefore, if the network or your subscription
supports them. Please contact your subscription
provider for more information.
You can’t succeed in
sending your message.
Some networks do not allow message exchanges with
other networks. Please contact your subscription
provider for more information.
Your phone does not
switch on.
Remove the battery (see page 11). Check that both the
contacts of the phone and those of the battery are not
damaged. Plug in the battery, making sure that it is fitted
securely (see page 3). Charge the mobile until the
battery icon has stopped flashing. Then unplug from the
charger and try to switch the mobile on.
You are uncertain that
you are properly
receiving calls on your
mobile.
Make sure that none of the features "conditional call
forward" or "unconditional call forward" as described
on page 46 is activated if you wish to receive your calls.
This network and subscription dependent feature may
display the following icons in “unconditional call
forward” mode:
call forward unconditional to number
call forward unconditional to voice mailbox.
The display shows
SIM
FAILURE
.
Your SIM card may be damaged. Please contact your
network operator.
The display shows
IMSI FAILURE
.
This problem is related to your subscription. Please
contact your network operator.
The display shows
insert your
SIM card
.
Check that the SIM card has been inserted in the right
position (see page 3).
If the problem remains, your SIM card might be
damaged. Please contact your network operator.
Problem Solution

Philips Xenium Specifications

General

Loudspeaker	Yes
Call Records	Yes
Radio	FM radio
SIM	Mini-SIM
Display Type	TFT, 256K colors
Card Slot	microSD (dedicated slot)
Phonebook	Yes
Alert Types	Vibration; MP3 ringtones
USB	microUSB 2.0
Messaging	SMS, MMS, Email
Games	Yes