a Some of the anomalies below can be resolved by following the instructions. All operations must be carried out when the appliance is
cold and in the absence of electrical power (pull the plug).
a As pursuant to law, qualied personnel must resolve anomalies or make repairs that require work to be performed on the components
inside the covering or combustion chamber.
It is therefore recommended to make use only of authorized technical assistance centres.
At each visit, the authorized technical assistance centre must show their ID badge issued by the manufacturer where you can see:
the stamp and signature of the company and the period of validity of the document.
a The unauthorized tampering with the device and / or the use of non-original parts, aside from creating a hazardous situation for the
operator's safety, will void the warranty and release the manufacturer from any liability.
a This manual contains all the information needed for the installation, use and maintenance of the stove. Call the service centre after
thoroughly reading the instructions.
8.0 MAIN ANOMALIES
(In grey the user operations)
H072047UK0 / DT2001513 – 04
60
DT2012630-00
Problem Cause Solution
The control panel does not
switch on
The appliance is not powered
Check that the plug is connected to the power main and the
appliance.
Faulty power cable. Replace the power cable (use only original parts).
Protection fuses blown.
Check the plug fuses on the back of the stove and on the
electronic board, replace them if necessary.
Contact an authorised technician if the problem persists.
Faulty control panel Replace the control panel (use only original parts).
Faulty at cable. Replace the at cable (use only original parts).
Faulty electronic board. Replace the electronic board (use only original parts).
E1
SAFETY SMOKE
Evacuation system obstructed Check and clean the smoke evacuation system
Door open. Make sure that the door is closed.
Smoke aspirator is broken Replace the smoke aspirator (use only original parts).
Smoke ue too long. Make sure that the stove has been installed properly.
Door and smoke ue sealing gaskets are
deteriorated.
Check all door and smoke ue gaskets.
Hose connection clogged.
Disconnect and clean the hose connection of the
depressiometer.
Silicone pipe clogged or broken. Check and or replace the silicone pipe.
Faulty electronic board. Replace the electronic board (use only original parts).
No cleaning brazier. See section “CLEANING THE BRAZIER”.
E2
PRESSURE SWITCH FAULT
Pressure switch faulty. Replace the pressure switch (use only original parts).
Auger not powered. Check the electrical connections.
E9
NO LIT
Hopper empty. See section “PELLET LOADING”.
No cleaning brazier. See section “CLEANING THE BRAZIER”.
Operating temperature not reached. See section “CLEANING THE BRAZIER”.
Faulty electronic board. Replace the electronic board (use only original parts).
Faulty spark Replace the spark (use only original parts).
E7
UNPROGRAMMED STOP
Hopper empty. See section “PELLET LOADING”.
No cleaning brazier. See section “CLEANING THE BRAZIER”.
Operating temperature not reached. See section “CLEANING THE BRAZIER”.
Faulty electronic board. Replace the electronic board (use only original parts).
E14
NO LIT
Hopper empty. See section “PELLET LOADING”.
No cleaning brazier. See section “CLEANING THE BRAZIER”.
Operating temperature not reached. See section “CLEANING THE BRAZIER”.
Faulty electronic board. Replace the electronic board (use only original parts).