Creating a Canada Post return label
Note:
You can create a Canada Post return label from a shipping label you’ve just printed, or from the
shipping label's record on the History screen.
To create the return label from a shipping label you’ve just printed:
1. On the Carrier screen you will see a confirmation that the label has been printed.
2. Select the Create Return Label link.
3. Follow the same steps for creating a shipping label. Refer to Creating a shipping label in
SendPro®.
To reprint from the History screen:
1. Select the History button in the Shipping tile on the Home screen.
2. This opens the History screen with the tab for Shipments selected and displaying all of your recent
shipments.
3. Find your label in the list or by using the search box (refer to How to search for a shipment in
SendPro).
4. To reveal the shipment's details click the View link or the > arrow in the left of the column list, next
to the shipment’s date.
5. Select the Create Return Label button.
6. Follow the same steps for creating a shipping label. Refer to Creating a shipping label in
SendPro®.
SendPro Online Shipping Solution
Pitney Bowes Operator Guide February,2018 Page 136 of 349
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