How to resolve printing issues
Description: No postage is printing.
Possible Cause Solution
You are running a seal only job. Select a different job.
Related topics: Previewing Jobs
Description: Indicia is printing at an angle on the envelope.
Possible Cause Solution
Envelope is skewing on the feed deck. Ensure the thickness adjustment knob is adjusted to
correspond to the envelope thickness.
Move the side guide close to, but not touching, the
envelope.
Related topics: Parts of the Mailing System
Troubleshooting
Pitney Bowes Operator Guide February,2018 Page 346 of 349
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