What to do if there is no audio on the headset with Polycom SoundPoint IP 560 IP Phone?
If you can't hear audio on the headset with your Polycom IP Phone, ensure the headset is plugged into the jack marked 'Headset' at the rear of the phone. If there's an amplifier, make sure it's on and the volume is properly adjusted, and check the batteries if it uses them.
Display| display resolution | 320 x 160 pixels |
|---|---|
| display type | backlit grayscale graphical LCD |
| LED backlight | custom intensity control |
Power| power over ethernet | IEEE 802.3af |
|---|---|
| external power source | 48V DC @ 380mA |
Operating Environment| operating temperature | +10 to 40°C (+50 to 104°F) |
|---|---|
| operating relative humidity | 20% to 85%, non-condensing |
| storage temperature | -40 to +70°C (-40 to +160°F) |
Weight and Dimensions| dimensions | 26.5 cm x 15 cm x 19 cm x 6.5 cm |
|---|---|
| phone weight | 1.1 kg |
| unit box dimensions | 12.5 in x 13.25 in x 3.5 in |
| unit box weight | 1.8 kg |
Details the physical components included in the phone package.
Provides instructions for connecting the phone's components.
Explains how to connect the phone to network and power.
Instructions for connecting the handset and optional headset.
Guides on how to attach the phone base for desk or wall mounting.
Describes the main features and functions of the SoundPoint IP phone.
Steps for adjusting fundamental phone settings like time, date, and contrast.
Customizing phone behavior for incoming calls.
Step-by-step guide to making calls using handset, speakerphone, or headset.
Procedures for answering incoming calls in various scenarios.
Methods for terminating active calls.
Creating and managing multi-party conference calls.
Methods for transferring calls to other parties.
Configuring the phone to forward incoming calls.
Activating the Do Not Disturb feature to silence incoming calls.
Associating contacts with keys for quick dialing.
Managing and viewing multiple active calls simultaneously.
Sending and receiving text messages via the phone.
Solutions for problems related to phone power and startup.
Troubleshooting issues with the phone's buttons and dial pad.
Resolving problems with accessing phone menus and network links.
Solutions for issues with making or receiving calls.
Troubleshooting problems related to the phone's screen.
Solutions for issues with headset or speaker audio.
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