Phone Accessories and Computer
Applications
Topics:
• Using a Headset with Your Phone
• Controlling Your Phone with Polycom Desktop Connector
VVX business IP phones support accessories and computer applications that you can use to extend your
phone's capabilities.
Your phone may not support all of the accessories or applications described in this section. Check with
your system administrator to find out which of these applications or accessories are available on your
phone.
Note: Some of the features described in this section require access to the Basic settings menu. If your
phone requires a password to access the Basic settings menu, contact your system administrator
for assistance.
Using a Headset with Your Phone
You can connect a headset to your VVX phone and use the headset to place and answer calls, handle all
calls using a headset, and use electronic hookswitch (EHS).
You can connect an analog headset to all VVX phones or a USB headset to VVX 250, 350, and 450
phones.
See Feature Profile 37477: Using Headsets with Polycom Phones on Polycom Support for a list of
compatible headsets.
Note: For information on your headset's features, as well as how to sync your headset with your phone,
see your headset's documentation.
Connecting a Headset
Your phone does the following when connected to analog and USB headsets:
• When an analog headset is connected and in use, the headset key glows green. Note that the
headset key does not glow on VVX 150 phones.
• When an USB headset is connected and in use, the headset key glows blue.
• When both an analog and USB headset are connected, the USB headset is used automatically for
all calls.
• When two USB headsets are connected, the headset you connected first is used automatically for
all calls.
After you connect a headset to your phone, you can set up your phone to use the headset automatically
when answering and placing calls.
Polycom, Inc. 123
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