Call Lists and Directories
Topics:
• Recent Calls
• Contact Directory
• Corporate Directory
▪ BroadSoft Directories on Polycom VVX Business IP Phones
• Managing the GENBAND Address Books
All VVX phones support a Recent Calls list, a Contact Directory and a Corporate Directory.
The phones can also support a BroadSoft Directory and the GENBAND Address Books depending on
your server and if enabled by your system administrator.
Note: Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your device.
Recent Calls
The Recent Calls list on VVX business IP phones includes missed, received, and placed calls. Each list
holds up to 100 entries.
You can perform the following tasks from the Recent Calls list:
• Sort, order, and filter calls. By default, the list displays all call types with the most recent call
displaying first.
• Remove calls from the list.
• Select a call record to view call details.
• Select a call record to automatically call a contact.
View Recent Calls
In the Recent Calls list on VVX phones, you can view a list of up to 100 missed, received, and placed call
entries.
Procedure
1. Navigate to Directories > Recent Calls.
Sort Recent Call Entries
You can sort the Recent Calls list to view calls by call type, time, and call name.
When you sort calls by the time of the call, you can order them in ascending (oldest call first) or
descending (most recent call first) order. When you sort calls by name, you can order them in ascending
(alphabetical) or descending (reverse-alphabetical) order.
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