2. Select Blocked List.
3. From the Blocked List screen, select a contact.
4. Select Unblock.
The contact can now monitor your status and is displayed in the Watcher list.
Managing BroadSoft UC-One Favorites and Contacts
You can see your BroadSoft UC-One contacts marked as favorites in the UC-One Contacts list and on
the Lines screen on VVX business IP phones.
The VVX 150 phones do not support BroadSoft UC-One favorites. Contact your system administrator to
find out if this feature is available on your phone.
BroadSoft UC-One Contacts' Presence Information
UC-One contacts are Enterprise Directory contacts that have Instant Messaging and Presence (IM&P)
enabled, and you can view their presence information on your phone.
While you can view UC-One contacts presence information on the Lines screen, you cannot change your
presence status on the phone. You can change your presence status only in the BroadSoft UC-One client
on your computer.
The following table shows the presence icons that display for BroadSoft UC-One contacts on your phone.
BroadSoft UC-One Contact Presence Icons
Icon Description
Available
Available - In a call
Away
Busy
Unavailable
Offline, Unknown
Viewing BroadSoft UC-One Contacts and Favorites
You can view UC-One contacts and favorites from your phone on the Home and Lines screen and in the
Contacts list. You can also view BroadSoft UC-One groups and contacts in each group.
You cannot mark UC-One contacts as favorites on your phone. You must mark contacts as favorites in
the BroadSoft UC-One client on your computer. Contacts marked as favorites in the BroadSoft UC-One
client display on your phone after one minute.
Favorites and Contact Lists
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