Edition: A03 September 6, 2018
56
4.1 Printer Maintenance
Please ensure the power cable, power adapter cable and grounding cable are all in good condition.
Make sure the connection of each cable is undamaged and reliable.
Ensure the connection for grounding wire is secured and the grounding is reliable.
Ensure the equipment is not displaced before turning on the machine. Make sure the nozzle is parallel
with the printing object and the printing distance is controlled within 0.5-12mm depending on the
ink type. (Please use the designed tools provided by Digital Ink Technologies to secure the mounting
support).
Cleaning the ink cartridge: Wipe the print head nozzle with the supplied non-woven cloth to keep
the nozzles clean and unclogged.
(Please refer to the ink cartridge care and maintenance for instructions).
Keep the touch screen clean. Do not press hard or hit the touch screen with any sharp object.
Keep the machine surface and ports clean.
Check the status bar to make sure the machine icon is normal, and no alarm appears on the status
bar. (In case of an alarm status, check troubleshooting for solutions)
When the machine is turned off, make sure to remove the cartridge from the printer, clean the
nozzle and cap the print head then place the cartridge in a cool safe environment out of direct sunlight
and heat above 35 degrees. (Please refer to cartridge care and maintenance for instructions).
4.2 Ink Cartridge Maintenance
Maintaining correct cartridge care methods for use and ideal storage of the ink cartridge will keep
the cartridge working and maintain best print quality and extended cartridge life. Please always
follow the instructions for Ink Cartridge Maintenance. The warranty will not cover damage or failure
caused from negligence by not following our maintenance care instructions.
Ink will volatilize slowly if the cartridge is de-capped. Keep new and unopened cartridge in its
original packaging.
Try to use up your ink cartridge as soon as possible once the cartridge is opened to prevent blocked
nozzles due to the ink drying and accumulating. Note: Due to the nature of different inks, the dry
time and maintenance can vary. Contact our after-sale service for more information.
If the ink cartridge is not being used, remove the cartridge from the printer and lock the print head
with the customized cap and store in ideal storage conditions.
Note: Do not use adhesive tape to seal the printhead and do not store cartridges in soft plastic bags.
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