What to do if my ProMinent Water Pump shows 'Air in the dosing head'?
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Justin KaiserAug 21, 2025
If the ProMinent Water Pump displays the message 'Air in the dosing head', it is caused by gas bubbles in the liquid end, which can be due to leaks or a gaseous medium. Bleed the liquid end and rectify the cause by sealing the system or slowing the suction stroke.
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lori86Aug 23, 2025
What does 'Defective stroke metering' mean on my ProMinent Water Pump?
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Kayla LeeAug 23, 2025
If your ProMinent Water Pump displays the message 'Defective stroke metering', it means that the dosing monitor reported more defective strokes than was set in the Inputs/Outputs menu. Press the [Clickwheel] and then investigate and clear the cause.
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rayandersonAug 25, 2025
What does 'Invalid metering volume' mean on my ProMinent gamma/ X GMXa Water Pump?
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Larry SimsAug 25, 2025
If your ProMinent Water Pump displays 'Invalid metering volume', it means the set metering volume in concentration mode cannot be metered. Adapt the metering parameters.
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Travis MartinezAug 27, 2025
What to do if my ProMinent gamma/ X GMXa shows 'Diaphragm rupture'?
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Cheryl RobertsAug 27, 2025
If the ProMinent Water Pump displays the message 'Diaphragm rupture', it means the diaphragm is broken. Replace the diaphragm and clean the diaphragm rupture indicator.
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andrewsnancyAug 27, 2025
What to do if my ProMinent gamma/ X GMXa Water Pump displays 'Overload'?
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Christine WhiteAug 28, 2025
If the ProMinent Water Pump displays the message 'Overload', it indicates that the pump has detected too high a back pressure. You should rectify the cause of the high back pressure.
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Heather HortonAug 29, 2025
Why is my ProMinent gamma/ X GMXa Water Pump not priming?
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Stephen HernandezAug 29, 2025
If your ProMinent Water Pump isn't priming despite full stroke motion and bleeding, it could be due to minor or serious crystalline deposits on the ball seat because the valves have dried out. For minor deposits, take the suction hose out of the storage tank and thoroughly flush out the liquid end. For serious deposits, dismantle and clean the valves.
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Sean ThomasAug 31, 2025
What to do if my ProMinent Water Pump shows 'Level error!'?
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Shelby WilsonAug 31, 2025
If your ProMinent Water Pump displays the message 'Level error!', it means the fluid level in the storage tank has reached the 'Liquid level low 2nd stage'. Top up the storage tank.
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Angela RobinsonSep 1, 2025
What to do if my ProMinent Water Pump shows 'Mains / Overvoltage'?
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Christian SextonSep 2, 2025
If the ProMinent Water Pump displays the message 'Mains / Overvoltage', it indicates that the mains voltage is too high, too low, or not connected. You should rectify the cause.
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Maria HartSep 3, 2025
Why is fluid escaping from the backplate of my ProMinent gamma/ X GMXa?
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Jonathan LucasSep 3, 2025
Fluid escaping from the backplate of your ProMinent Water Pump can be due to the screws in the dosing head being too loose, or the diaphragm not being leak-tight. Tighten the screws in the dosing head crosswise. If that doesn't solve it, the diaphragm may need to be replaced, and the diaphragm rupture indicator cleaned.
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Erica SimmonsSep 5, 2025
What to do if my ProMinent Water Pump displays 'Temperature' and stops?
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Katie LopezSep 5, 2025
If your ProMinent Water Pump displays 'Temperature' and stops, it means the ambient temperature is either too high or too low. Change the ambient temperature or rectify the cause of the high temperature. The pump should start automatically.