Pulse Secure MAG2600 - Technical Support Information

MAG Series Pulse Secure Gateways Hardware Guide
© 2016 Pulse Secure, LLC., All rights reserved.
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On the MAG6610 and MAG6611, the hard drive and RAID status LEDs are located on the back panel. Hard
drive LEDs on the MAG6610 and MAG6611:
LED
State
Meaning
Possible Causes or Corrective Actions
Activity
Green
Activity
No action is required.
Off
No activity
No action is required.
RAID Status
Solid red
RAID drive has
failed
Replace the RAID hard drive. Contact
Pulse Secure Technical Support.
Blinking red
RAID activity
No action is required.
Off
RAID drive is
functioning
properly
No action is required.
An AC power supply has one bicolor LED on its faceplate. This LED displays information about the status of
the power supply.
AC Power Supply LEDs in the MAG6611:
LED State
Description
Unlit
Indicates one of the following:
•The power supply is disconnected from the AC power feed.
•The AC power input voltage is not within the normal operating range
•There is no AC power input.
Green
On steadily—The power supply is functioning normally.
Amber
On steadily—The power supply is receiving power but is not supplying
power to the chassis.
Audible Alerts
In addition to LEDs, the MAG6610 and MAG6611 have audible cues to alert you to possible errors. Failure of
either the fan tray or power supply will result in audible beeps.
Pulse Secure Technical Assistance Center
If you need assistance while troubleshooting a Pulse Secure Gateway, see https://www.pulsesecure.net/
support/.