•
If you are not using a mechanical lift and the chassis weight is fully supported by a shelf or another
device, unscrew and remove the mounting screws from the rack. Three people can then lift the chassis
and move it to the shipping crate.
•
If you are not using a mechanical lift and the chassis weight is not fully supported by a shelf or an-
other device, three people should grasp the chassis while a fourth person unscrews and removes the
mounting screws from the rack. The three lifters can then move the chassis to the shipping crate.
9.
Place the Pulse Secure Gateway in the shipping crate or onto the pallet. If on a pallet, bolt the services
gateway to the pallet.
10.
Cover the Pulse Secure Gateway with an ESD bag and place the packing foam on top of and around the
Pulse Secure Gateway.
11.
Replace the accessory box on top of the packing foam.
12.
Securely tape the box closed or place the crate cover over the Pulse Secure Gateway.
13.
Write the RMA number on the exterior of the box to ensure proper tracking.
Packing Components
Follow these guidelines for packing and shipping individual components of the Pulse Secure Gateway:
•
When you return a component, make sure that it is adequately protected with packing materials and
packed so that the pieces are prevented from moving around inside the carton.
•
Use the original shipping materials if they are available.
•
Place each individual component in an electrostatic bag.
•
Write the Return Materials Authorization (RMA) number on the exterior of the box to ensure proper
tracking.
CAUTION: Do not stack any of the Pulse Secure Gateway components during packing.
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