5
CL4NX/CL6NX Service Manual
1.1
About This Manual
This service manual gives all the information necessary for you to adjust and repair the CL4NX/CL6NX 
printer. This service manual is written only for SATO authorized service personnel. The information in 
this manual is confidential to general users.
This service manual is used as an extension of the operator manual. For basic specification, installation, 
operation and configurations of the printer, refer to the operator manual of the 
CL4NX/CL6NX printer.
1.2
Safety Precautions
For your safety and to protect valuable equipment, always read and follow all warnings, cautions and 
instructions carefully before you operate or repair the printer.
Pictographic Symbols
The warning and caution symbols in this manual alert you of the information that you should follow. The 
symbol explanations are as follows.
WARNING
• Always power off the printer and disconnect the AC power cord from the outlet before you start any 
maintenance procedures. Perform maintenance procedures with the printer power on could cause 
injury to people or damage to equipment. Power on the printer only when you are instructed to do so.
• Wear a properly grounded static wrist strap when you perform maintenance procedures.
• Wear proper gloves when you perform maintenance procedures.
• Do not touch the printing element with your bare hand when you replace the print head.
• Hold the circuit board on the sides. Do not touch the components or bend the circuit board when you 
remove or install the circuit board. 
• Do not touch the cutter with your hands, nor place objects into the cutter. Doing so could cause an 
injury.
• The print head will become hot after printing. Be careful not to touch it when replacing media or 
cleaning immediately after printing, to avoid being burned.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
1
Introduction
Warning
The Warning symbol indicates that 
you can cause death or serious 
injury if you do not follow the 
instruction or procedure.
Caution
The Caution symbol indicates that 
you can cause injury or property 
damage if you do not follow the 
instruction or procedure.