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Removing a paper jam
Pull all the way forward
Cutter unit
Cutter open tab
Precaution: Be very careful with the cutter, so as not to cut yourself. Never touch the print head immediately after
printing, because the head may still be hot.
1.
Remove the printer cover.
2.
Remove the receipt paper, and if the paper jam is at the
journal paper, remove the journal paper, too.
3.
While pushing the cutter open tab, pull up the cutter unit.
4.
Pull the print head release lever all the way forward (after it
stops at one position, continue pulling forward until it stops
again and cannot be pulled forward any further).
5.
Remove the paper jam. Check for and remove any shreds of
paper that may remain in the printer.
6.
Return the print head release lever to its original position.
7.
Return the cutter unit to its original position. Make sure the
metal part is surely hooked to the cutter open tab.
8.
Reset the paper roll(s) correctly by following the steps in
“Installing the paper roll”.
9.
Replace the printer cover.
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