# Text Description Action
403 ! Configured Detector %3
Balance Failure
Balance Failure from an Advance+ de‐
tector.
Check sys_detector_cfg configuration.
404 ? All Methods must be in
Hold before Configuring
Detectors
All methods must be in hold while chang‐
ing the configuration of any configured
detectors.
Set all application in hold and wait for
cycles to complete. Then reconfigure
Advance Plus configured detector.
405 ! Method not on tracking list:
Count = %3 Track ID = %4
SNE processing error. Contact Customer Support.
406 ! Error %3 Monitoring Purge
Signal
SNE or I2C error. Reset unit.
407 ? SYSCON-SNE Communi‐
cations Overload Detected
SNE or I2C messaging error. Contact Customer Support.
408 ? Spurious detector acquisi‐
tion
SNE error. Contact Customer Support.
409 ? SNE low on Memory SNE error. Reduce the memory consumption.
Some examples of how to do this in‐
clude:
Reduce the number of peaks detected
by increasing the threshold.
Reduce the length of cycles.
Reduce the detector sampling rate.
420 ! Heartbeat timeout MicroSAM: error Contact MicroSAM support for assis‐
tance.
421 ! Heartbeat lost MicroSAM: error Contact MicroSAM support for assis‐
tance.
422 ! Cannot connect to RSP MicroSAM: error Contact MicroSAM support for assis‐
tance.
423 ! Method %3 has more than
8 simultaneous events
MicroSAM: error Contact MicroSAM support for assis‐
tance.
424 ! Method %3 has more than
255 events
MicroSAM: error Contact MicroSAM support for assis‐
tance.
General Maintenance and Troubleshooting
4.6 Alarm Codes, Descriptions, and Suggested Actions
Maxum edition II Analyzer General Maintenance
38 Manual, August 2018, A5E42019842001
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