# Text Description Action
388 ! Acquisition time greater
than cycle length on chan‐
nel %3
Start and stop acquisition times for a de‐
tector exceeded the method cycle length.
Decrease acquisition time or increase
cycle method time.
389 ! Invalid Event Type %3 for
event %4
Invalid event downloaded with method. Check for proper SNE version. Rebuild
method.
390 ! Invalid Start Time %3 for
event %4
Event time specified that is outside the
cycle start and stop times.
Correct the method using EZChrom.
391 ? %3 messages not sent to
SYSCON from SNE
Some messages that the SNE attempted
to send to SYSCON were lost. Results
may be unpredictable.
Reset the device.
392 ? %3 Detector underflows
detected on channel %4 of
module %5
Detector is reading a raw value of 0. It
is potentially clipping the signal at the low
value.
Check the method.
393 ? %3 Detector opens detec‐
ted on channel %4 of mod‐
ule %5
Detector channel is not connected. Verify the detector hardware to ensure
that it is properly connected and that the
detector is not damaged.
394 ? %3 Unexpected Calibra‐
tion points on channel %4
of module %5
Detector channel unexpectedly went into
calibration mode.
Replace DPM if persistent.
395 ? %3 Detector overflows on
channel %4 of module %5
Detector is reading above its maximum
value and the signal is being clipped.
Reduce the amount of sample or, if pos‐
sible, the detector gain.
396 ! SNE out of memory at %3
line %4
SNE is out of memory. Reduce SNE workload. Report to Cus‐
tomer Support.
397 ! Invalid Trace from channel
%3
System error Contact Customer Support.
398 ! Invalid Number of Temper‐
ature or Pressure Program
Segments
The number of temperature program set‐
points was different from the number
sent.
Rebuild temperature events for method.
399 + Results not calculated for
Channel %3
System error Contact Customer Support.
4.6.4 Alarms 400 - 562
GCP Alarm Descriptions 400 - 478
The following tables list the alarm number (#), type (+ information, ? warning, ! error) alarm
text, description, and actions.
# Text Description Action
400 ! Sync Bus Failure %3 Sync Bus Test failed. Replace SNE.
401 ! No detector present for
configured detector %3
On Advance Plus unit, configured detec‐
tor is invalid.
Check sys_detector_cfg configuration.
402 + SNE reset requested SYSCON requested a reset from the
SNE. Usually means that the communi‐
cations between the SNE and SYSCON
timed out. This is can happen when
SYSCON is overloaded.
Reset SNE.
Reduce processing demands on SY‐
SCON.
General Maintenance and Troubleshooting
4.6 Alarm Codes, Descriptions, and Suggested Actions
Maxum edition II Analyzer General Maintenance
Manual, August 2018, A5E42019842001 37
To Next Page
Loading...
Need help?
General
