# Text Description Action
711 + Database: %3 System error Contact Customer Support.
712 ! %6 Start Ver: %3 - %4 on
%5
SYSCON has been reset.
Informational message.
No action necessary.
713 + System backed up System error Contact Customer Support.
714 + All alarms cleared System error Contact Customer Support.
715 + Database Build System error Contact Customer Support.
716 ? DB: Invalid Sourcekey or
SourceAttribute for Stat‐
Mon table: ID %3
Occurs when StatMon table is not prop‐
erly configured.
Consult documentation.
717 ? DB: Calibration : margin
check/reports are invalid
for curve type
Occurs when a margin is set in EZChrom
for a curve type that does not support
margin checking.
Remove margin or change curve type.
718 ? Validation failed for %3 Validation has failed. Check report or validation results
screen on the HMI or CIM Display.
719 + Database: SNE reset re‐
quested
SNE is indicating that it has been reset
from a database request.
May indicate a communication over‐
load.
720 ? Database: Reprocess dur‐
ing Run not allowed
Reprocess button pushed while applica‐
tion in run.
Only push reprocess button when ap‐
plication is in hold.
721 + Application is in service Informational message. No action is necessary.
722 ? Reference Component not
found; Component %3 ,
Reference %4
Quantra alarm. Contact Customer Support
723 ! Database: Method ID %3
not found
Method ID is in sequence, but not in
method table.
Check method table.
724 ? Calibration or Validation
failed; application in hold
Calibration or validation was requested
while one was already running.
Check timing of calibration or validation
events.
725 ? DB: Method %3 halted Application was halted from the HMI,
CIM display, or a MaxBasic program. In‐
formational message.
No action necessary.
726 ! DB: Slave application
stream is invalid %3
A stream ID in slave does not line up with
master application stream ID (new re‐
quirement for version 4.0).
Check master and slave sequences.
727 ? DB: Master app autocali‐
bration completed before
Slave app %3
Master autocalibration sequence is fin‐
ishing before slave autocalibration.
Check length of sequences. Master au‐
tocalibration sequence must finish after
slave autocalibration.
728 ? DB: application cannot au‐
tocalibrate
Autocalibration was requested on appli‐
cation that is not defined for autocalibra‐
tion.
Check autocal attribute in application
table.
729 ! DB: message processing
timeout for message %3;
attempting recovery
System error Contact Customer Support.
730 ! DB: Unnamed peak pro‐
cessing exceeded (2000)
for channel %3
Processing for unnamed peaks must not
exceed 2000 peaks for a channel. Ex‐
cess peaks were discarded.
Increase the EZChrom threshold value
to reduce the number of peaks.
731 ! CAN initialization failure for
application %3
Application does not start until CAN
cards required by the application are ini‐
tialized. The application starts regardless
of the error after 30 seconds.
Verify that all application I/Os are prop‐
erly initialized. Remove any I/O that de‐
pends on a CAN card that is not present.
General Maintenance and Troubleshooting
4.6 Alarm Codes, Descriptions, and Suggested Actions
Maxum edition II Analyzer General Maintenance
44 Manual, August 2018, A5E42019842001
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