Appendix
A.3 Service and support
SIMATIC Box PC 627
A-4 Operating Instructions, Release 05/2006, A5E00362052-03
A.3 A.3 Service and support
Additional support
If you have any further questions relating to the products described in this documentation,
contact your local representative at the SIEMENS office nearest you.
Find your contact partner at:
http://www.siemens.com/automation/partner
A guide to the technical documentation for the various SIMATIC products and systems is
available at:
http://www.siemens.de/simatic-tech-doku-portal
The online catalog and the online ordering system is available at:
http://mall.automation.siemens.com/
Training center
Siemens offers a number of training courses to familiarize you with the SIMATIC automation
system. Please contact your regional Training Center, or the central Training Center in
D90327 Nuremberg.
Phone: +49 (911) 895-3200.
Internet: http://www.sitrain.com
Technical support
You can reach technical support for all A&D products at:
• Support request form on the web:
http://www.siemens.de/automation/support-request
• Phone: +49 180 5050 222
• Fax: +49 180 5050 223
Further information about our technical support is available in the Internet at
www.siemens.com/automation/service
When you contact the customer support, please have the following information for the
technician on hand:
• BIOS version
• Order No. (MLFB) of the device
• Installed additional software
• Installed additional hardware
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