Concerning this document
2015-09-07 / DIS 113_58300000171499_ara_en_c Copyright by BSH Hausgeräte GmbH Page 3 of 65
1.1 Purpose and target group
These repair instructions include information on troubleshooting and repairs.
This information supports the following employees in customer service:
• Service technicians who repair domestic appliances
• Technical storemen in the spare-parts warehouse who determine the required
spare parts
• Call centre employees who take orders
1.2 Other applicable documents
The following documents include additional relevant repair information:
• Documents “Design and function” and “Customer advice”
• Test programmes
• Circuit diagrams
• Exploded drawings
• Parts lists
• Repair videos
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